Good location. Very friendly and efficient staff. Nice room. Good value
Pleasant, friendly and helpful staff. Comfortable room, pleasant area with access to historic sites and buildings, proximity to interesting places by the sea
This was our 2nd visit after staying here in Sept 2008.
We were very disappointed to be refused dinner in hotel dining room, although they had spare tables. We were turned away and told to walk into Santillana del Mar. I thought hotels had a responsibility to feed residents. We were offended and will never return here.
There was plenty of car parking space. It was very near Santillana and therefore not too far from Santander for the ferry home. The hotel itself was well furnished. It was very good value for money.
All instructions for guests were in Spanish (naturally!) but incomprehensible for us. None of the staff spoke English. The dinner menu was rather limited. A French translation would have been useful for us.
The hotel was beautiful, well located about 5 mins walk from the medieval town of Santillana del Mar, with parking which was a huge advantage given the restrictions within the town. There was a fantastic little restaurant across the road, where we had a fantastic meal. The pool area was very pretty and we would have used it for a couple of hours each day to relax at if the weather had allowed. The hotel could do nothing about thisl.
We had dinner in the hotel the first night we stayed there. The food left a lot to be desired. It was awful. We did highlight this with the staff before we left.
Very good breakfast. Staff very friendly despite language barrier.
We could not speak much Spanish but the hotel staff could not speak any other language: French Italian or English. I think this could be improved!The hotel was on a noisy road and the swimming pool was too small.
Location. Character of hotel.
We had two rooms but they were a bit far from each other (ground and third floors) - this could have been better planned.
New hotel, tastefully designed, modern facility, friendly staff, central location to towncenter Santillana-short walk - only 1,5 km to Altamira - can highly recommend this hotel
Air conditioning to our room waas cut off at 4.am resujlting in a completely ruined night's sleep - stacks of traffic noise
The rapport of price for quality and comfort is hard to beat.
When you stay at Hotel San Marcos in Santillana del Mar, you'll be in the historical district, within a 10-minute walk of Regina Coeli Diocesan Museum and Santillana del Mar Zoo. Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.