康不列霍德雷諾聖馬科斯酒店 - 桑提亞納 – 瑪爾 Hotel San Marcos

Pleasant, friendly and helpful staff. Comfortable room, pleasant area with access to historic sites and buildings, proximity to interesting places by the sea

This was our 2nd visit after staying here in Sept 2008.

We were very disappointed to be refused dinner in hotel dining room, although they had spare tables. We were turned away and told to walk into Santillana del Mar. I thought hotels had a responsibility to feed residents. We were offended and will never return here.

There was plenty of car parking space. It was very near Santillana and therefore not too far from Santander for the ferry home. The hotel itself was well furnished. It was very good value for money.

All instructions for guests were in Spanish (naturally!) but incomprehensible for us. None of the staff spoke English. The dinner menu was rather limited. A French translation would have been useful for us.

The hotel was beautiful, well located about 5 mins walk from the medieval town of Santillana del Mar, with parking which was a huge advantage given the restrictions within the town. There was a fantastic little restaurant across the road, where we had a fantastic meal. The pool area was very pretty and we would have used it for a couple of hours each day to relax at if the weather had allowed. The hotel could do nothing about thisl.

We had dinner in the hotel the first night we stayed there. The food left a lot to be desired. It was awful. We did highlight this with the staff before we left.