Excellent Service, Restaurants, Ambience ... with one slight exception
Loved almost everything about the Golden Nugget this stay. The staff were always above and beyond in help and attention. The value of the experience was top notch. You can instantly relax once on property. I did not get a change to play golf but overheard a few making very positive comments about the course. Several good restaurant choices but Lake Charles has a number of good places as well. The bed was very comfortable.
There is only one complaint I have - the smell. There is a combination of smoke from the Casino and a deodorizer used to mask the scent that is overwhelming to me. Others will find it less so. My wife who has respiratory problems would not make it past the entrance. Unfortunately, there is no escaping it on the main floor. I guess that comes with the territory of a casino but it seems a bit much.
Small town luxury resort very nice!!
Amenities were all nice
Beach on a bayou
Love this place
Everything is in walking distance. We don't have to leave the hotel for anything. Love the food!!
We stayed for 3 days and 4 nights. Gambled a little everyday and never won. This has never happened to me before. Anywhere else we've gambled we always won a little something. Disappointed
GREAT 1ST Experience will return
Customer service was spectacular. Room layout and decor was fabulous Pool area was incredible can't wait to return in the summer
small, petty annoyances but honest feedback nonetheless : toilet paper was CHEAP, an obvious mismatch in quality based on the other fabulous assessories/toiletries The privacy door hanger falls off door EVERY time door closes. Bad design. Our group had 3 rooms next to each other with a lot of room hopping over 3 days. We prefer no housekeeping thus we use privacy tags. Room doors need the swing latch at top to keep doors from closing all the way at guests discretion.
First and Last Stay at the Golden Nugget
Casino paid generously on the slots. Free drinks were not watered down. Salt Grass Restaurant was expensive but well worth it. Claim Jumper Restaurant was excellent
Horrible buffet for a $66.00 dinner, and very poor selection. All restaurants are very expensive. Daily resort and pool fees even though we didn't use the pool. Additional fees on my credit card statement related to restaurant. Mattress was extremely soft and not supportive.
Entertainment at Rush Lounge was fantastic. Speedy bartenders. Pool was great and felt safe letting kids (10,13) swim freely. Golf course was in great shape and clubhouse was amazing. Speedy service at check in. Rooms are beautiful. Landrys restaurant was great.
Other than losing $ at casino, maybe quality of drinks at bar. $11 you hope to taste some liquor in your drink. Valet was extremely slow in retrieving my wife's car at checkout.
Tons of ants at pool area
The decorations are so unique.
Availability of facilities. It is like a stand alone city. Whatever you want is right there. A standard room is done up so luxuriously.
No tv check out.
With a stay at Golden Nugget Lake Charles in Lake Charles, you'll be in the historical district, a 4-minute walk from Golden Nugget and 10 minutes by foot from Lauberge Casino Lake Charles. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and meeting rooms. Free self parking is available onsite.