查爾斯湖金塊酒店 - 萊克查爾斯 Golden Nugget Lake Charles

Excellent Service, Restaurants, Ambience ... with one slight exception

Loved almost everything about the Golden Nugget this stay. The staff were always above and beyond in help and attention. The value of the experience was top notch. You can instantly relax once on property. I did not get a change to play golf but overheard a few making very positive comments about the course. Several good restaurant choices but Lake Charles has a number of good places as well. The bed was very comfortable.

There is only one complaint I have - the smell. There is a combination of smoke from the Casino and a deodorizer used to mask the scent that is overwhelming to me. Others will find it less so. My wife who has respiratory problems would not make it past the entrance. Unfortunately, there is no escaping it on the main floor. I guess that comes with the territory of a casino but it seems a bit much.

Small town luxury resort very nice!!

Amenities were all nice

Beach on a bayou

Love this place

Everything is in walking distance. We don't have to leave the hotel for anything. Love the food!!

We stayed for 3 days and 4 nights. Gambled a little everyday and never won. This has never happened to me before. Anywhere else we've gambled we always won a little something. Disappointed

GREAT 1ST Experience will return

Customer service was spectacular. Room layout and decor was fabulous Pool area was incredible can't wait to return in the summer

small, petty annoyances but honest feedback nonetheless : toilet paper was CHEAP, an obvious mismatch in quality based on the other fabulous assessories/toiletries The privacy door hanger falls off door EVERY time door closes. Bad design. Our group had 3 rooms next to each other with a lot of room hopping over 3 days. We prefer no housekeeping thus we use privacy tags. Room doors need the swing latch at top to keep doors from closing all the way at guests discretion.