The staff were friendly, the room was cozy but clean, and the location was ideal for seeing the historical sites of Berlin. The railway is spitting distance from the hotel, and there was an ATM directly across the street; I was able to grab cash and hop the rail easily to whatever destination I fancied. The combination of convenience, affordability, staff friendliness, and cleanliness make me want to stay here again.
There was no air conditioning and no sort of fan in the room. I had to keep my windows open at night just to get some air circulation, and it was quite loud at night from all the people on summer holiday drinking and partying until the wee hours of the morning. That was the only issue and I would still stay here again. I will just bring my own portable fan next time.
It's very "regular" hotel. I was in some Mercure hotels in Europe, and this hotel was the most poor hotel of this brand. It was more like "Ibis" or even "Etap" hotels in other places in Europe. But good location, and clean rooms make it good choice for low budget.
The breakfast was not in level of "Mercure" brand...The room was really small and hot.
The staff at the hotel was excellent and went out of their way to help us with any problems(to mention one the temperature in our room was unbearable until we were provided with a fan).
The hotel isn't exactly at the best location, but there is a u-bahn station literally right across the street.
Simple but beautiful attractively styled rooms. Quiet location. Good price.
I liked the customer service, the room was very comfortable and clean. I would recommend this hotel to my friends and if I come back to Berlin I will have no hesitation in using this hotel again. The only negative was that the bistro menu was very limited and the food service stopped at 23:00.
the service, room and personal
yes, the WLAN was not included and when I asked, it was very expensive, although, I book the hotel with WLAN and brakefast, but breakfast was extra cost to my bill.
Although hotel is situated in a location which is on first impression a bit remote, the hotel itself was well renovated, good service, staff was friendly and spoke very good English. Rooms are very clean, bathroom modern and well equipped. Rooms are not spacious, so may be less good for family with small children. Public transport (U-bahn, two lines) on 50 meters of hotel, free parking before hotel. Potzdammerplatz is on walking distance (15 min)
We did not use the breakfast mainly due to high price of 13 Euro. Cheaper possibilities downtown ( Subway, Starbucks, Dunkin donuts, and of course "Die Konditorei"). But this is actually the only negative remark. Price/quality for a 3 star hotel was therefore very good
too small room
the breakfast was good but expensive
Great breakfast, proximity of U-Bahn, quiet neighbourhood
Hotel of a high standard and within walking distance of many attractions. Nearest U bahn only five minutes walk.
Mercure Hotel Berlin Mitte is located close to the park at Gleisdreieck between Potsdamer Platz, the trendy Kreuzberg district & Brandenburg Gate. The hotel offers 120 partly AC rooms with work space & WIFI, and a meeting room for business and private events. Start your day with buffet breakfast. Relax in the evening in the courtyard with urban herb garden; enjoy cool drinks and snacks in BarGleis11.