This hotel is very close to the airport & even had the shuttle pick my family and I @ 1200am. The customer service was impeccable & the room was what was advertised. Overall excellent
The staff was excellent--the most effective and pleasant that I've experienced in a long time. From the shuttle drivers to the front desk, they were anexcellent team.
Good shuttle pick-up
The shuttle service was excellent. The lady that picked us up arrived about 5 minutes after we called at 1:30am and was very friendly and helpful.
The tv in the room was nice and I had no problems connecting to Wifi.
The bathroom was not clean at all. There were some sort of stains on the tub and the floor. The toilet seat had a burn mark on the top. Also the room smelled musty when I first walked in. This is an older hotel and needs some major upgrades. I could barely get the door open when I got to the room. It was practically stuck. Had to force it open.
Radisson Hotel Group is implementing the Radisson Hotels Safety Protocol, a new program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world’s leading Health and Safety inspection company. The Radisson Hotels Safety protocol is an extension to the brand commitment which includes 20 Steps and an additional 10-Step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, and protective screens, enhanced and recorded cleaning and disinfection frequency, social distancing in all areas of its hotels, reiteration of food safety standards and comprehensive staff training. For additional information please refer to www.radissonhotels.com/safe The Country Inn and Suites by Radisson, BWI is conveniently located off Route 295 on W. Nursery Road, just 8 miles South of Baltimore City, and 7 miles North of Arundel Mills Mall and Maryland Live Casino. We offer a perfect middle point to access all of your local destinations. Our complimentary 24 hour shuttle service can take guests to the MTA Lightrail station, MARC-Amtrak Station, and BWI Airport, all located within 10 minutes, making it easy to enjoy all of our local attractions such as, Baltimore Inner Harbor and downtown Washington, DC. Our hotel features rooms and suites designed to offer all of the comforts of home including complimentary full hot buffet breakfast every morning, 24 hour fitness center, complimentary high-speed Internet access and fresh, hot cookies all day. 2019 TripAdvisor Certificate of Excellence winner.
Radisson Hotel Group
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