Close to train station Good staff service
Location highly convenient with train station located only minutes away. Lots of shopping in Ikebukuro. Hotel employees very accommodating and highly professional.
Overpriced, skip the breakfast
The rooms are clean, the place is fine, the service is great. They don't skip a beat. The room safe is really convenient.
Here's the thing, I stay in Tokyo a few times a year. The prices here are expensive for rooms this small. As for the breakfast, it's catered to Japanese travelers with food that I really can't put down in the morning. No whole wheat bread, no espresso coffee, not enough fresh fruit.
Amazing customer service.
The Location Is the Real Draw Here
The location was exceptional. Incredibly centered and in a quiet section of Ikebukuro where you could truly get anywhere in a short time. Anyone with a JR Rail Pass will really benefit if you can get a spot here. The hotel otherwise is a little smaller than what the pictures on the website allude, but its not a big deal if you are out and about travelling.
The concierge and the front desk left a lot to be desired. Don't bother asking them for much help unless its something fairly simple.
Great location, clean rooms, fantastic service
Excellent hotel with excellent service. Only after I had checked-out and arrived at the airport over an hour away did I realize I inadvertently left some very important items in my room. The staff at the hotel was extremely patient, kind, and went out of their way to send the items to us via their airport bus service at no cost to us. If not for housekeeping, the front desk, and guest relations coordinating the delivery and finding people that spoke our language to communicate with us, as well as the airport's helpful staff watching out for the right bus for us, we would have been lost. Special thanks to Mayumi Okuma-san. That's what I call superior service. I will always be grateful and will definitely stay at this hotel whenever I am in Tokyo.
Free in-room wi-fi would have been a nice touch for the hotel because every other hotel we have stayed at in Tokyo and other major cities offer it for free, but the 500 yen per stay is still tolerable.
I like that they have bus service to and from both Tokyo airports (Haneda and Narita). This is very convenient. I also like that it's very close to the train station. Very convenient location overall and rooms are very nice and clean.
大都會大飯店（Hotel Metropolitan Tokyo Ikebukuro）位於東京都豐島區，距離東京成田國際機場大概1小時車程，距離地鐵池袋站只需10鐘步程。酒店亦設有機場接駁車，讓旅客更舒適地來回機場和酒店。另外更設有收費自助泊車服務。
酒店鄰近多個著名旅遊景點，距離酒店亦僅大概20分鐘以內的車程，愛購物的旅客可選擇到西武池袋本店及伊勢丹新宿店逛街; 愛玩樂的一定不能錯過J-World Tokyo，如果愛動物的旅客，更可到陽光水族館及上野動物園。旅客還可到新宿御苑、上野東照宮及明治神宮等感受濃厚的文化氣息。