Water pressure in the shower
Room service very poor
This place is very musty and has some major humidity issues
Service staff is very attentive, friendly and the food at the restaurant is amazing.
The halls and the rooms smelled terrible
All was great
Great hotel in an amazing location
The hotel is in a great location, just on a short walking distance of the Dubai Mall and the Burj Khalifa. It was the ideal location to be. The breakfast is amazing. The staff is extremely professional and helpful (Trimlesh, and others).
No free wi-fi in rooms.
great in winter
Location is not bad especially in winter since it is close to dubai mall. They have free shuttle from/to airport. Large rooms.
No covered route to dubai mall.
I want to go back
The atmosphere was absolutely great! The staff was as good as the ritz carlton's staff. this hotel was the best we have ever stayed and we will purposely stay here again!
The location is amazing; we had a wonderful view to the Burj Khalifa from our balcony, 10 min. walking to Dubai Mall. The room was amazing, very comfortable. Enough parking place for the cars. Very friendly stuff.
the hotel at the centere of dubai and too close to dubai mall & jumirah beach
the long long time during chick in & chick out
The hotel was across the road from the Dubai Mall. The reception staff were very helpful with our very early arrival and found us a room as no non-smoking rooms were available as requested.
thank you for your hospitality and i ll try to vist you again
- Taxi is always available at hotel gateway - Breakfast is outstanding - Hotel is brand new and looks amazing inside/outside - No breakfast charge for my son whos sharing the bed - Bathroom's Massage Shower is fantastic - Kids TV channels (Cartoon Network/Disney Channel) are great
- Hotel is not responding to any emails - Not 10 minutes to the airport, its near 30 minutes - Most of the rooms have a bad view on a construction areas - No sport channels like ART/Jazeera+ - Not close to any shopping mall, nearest one will cost $10 - No hotel's private bus shelters compare with other 5* hotels - Bathroom is too small
the staff were very attentive position of the hotel and the facilities
a lot of building work going on the area
Worming and relaxing atmosphere
It needs to have all sports channels available ART sport or example
Service excellent, roooms very nice and the poolarea
friendliness and disponibility of staff very good accomodation, nice and large rooms, many facilities the choice of resturants as part of the complex the quality of food central location to explore Dubai
Discover an exquisite luxury experience in the heart of Downtown Dubai, Swissotel Al Murooj is a five star hotel offering unique resort style hospitality in one of the city's favoured destinations for business or leisure. Located opposite The Dubai Mall a nd Burj Khalifa, It is in close proximity to World Trade Centre and DIFC. The hotel's 251 rooms and suites offer stunning city or garden views. Enjoy unparalleled dining and meeting facilities, including an elegant ballroom for social and business events