Services provided by the Hotel staff are excellent
Location is not near to shopping malls or other sundry shops
The best I liked was the excellent location of the Hotel.
The staff's attitude,service,facilities.Swimming Pool was not working
Bellhop Emmanuel was excellent. The hotel was literally next door to the place we had to go to..
The first room we were shown was used and unprepared. Getting to see a room at check in was problematic. Finally we were shown one. The manager was a bit bossy to his staff in front of guests. In the end, everything was great.
THe staff was exceptionally helpful and friendly
The selection of food at the small resturant was lacking and very overpriced
we were upgraded to a suite from a deluxe room
exchange rate, entrance to internet booth, smoking and non-smoking section division not helpful to non-smokers in a restaurant
1 - The lack of communications between the teams. What you ask from the night team is not relayed to the day team. It happened four times during my seven day stay. 2 - Bank debit cards are not honored and they are not previously announcing this to their guest.
staff helpfulness cleanliness
the breakfast !
no transportation facility at all,I stayed 2 hours in morning since 8:20-10:30 so they get a cab for me !
The food quality, cleanness are ok. Since the choice of hotel at that time was limited I accepted to stay at Chelsea.
Reception attitude is fair. Beer prices are high wrt other hotels. Your show in the internet WS does not reflect the physical properties of the hotel.
The time it took to check in and out. I would not rate this hotel as a 4* at all. The room was lovely and so too the waiting/ gym and concierge. However in general some of the staff lacked interest and seemed too interested in serving the klb staff- whom were always a priority.
A stay at The Country Club Hotel places you in the heart of Dubai, a 9-minute drive from BurJuman Mall and 11 minutes from Dubai World Trade Centre. This 4-star hotel is 3.3 mi (5.4 km) from Gold Souk and 4.8 mi (7.8 km) from Dubai Creek.
Make yourself at home in one of the 102 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a nightclub, a health club, and an outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Enjoy Indian cuisine at QURESHI’S KEBAB & KURRY, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafés. Relax with a refreshing drink at one of the 2 bars/lounges. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
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