Compared to the many budget-style hotels tucked around the Nana Station area, SmartSuites definitely ranks as one of the best. I had an extensive walk all around from Soi 3 to 11, seeing rooms and getting prices and SmartSuites won.
First thing I would like to mention are the VERY helpful and kind employees. They are very young but very professional with a big smile. It was my first time in BK and the ppl at the reception never got tired to help me or listen to my questions. Their English is very well. I loved the location, VERY close to everything however, it is tucked away in a side street. 5 mins walking and you are right in the center and metro station. Was pleasantly surprised with the room, the nice new flat tv is a nice feature. And once again, big compliment for the staff!!! I was very grateful for them.
It is a brandnew building. Therefore, many taxi drivers dont find it immediately, print and bring a map if possible! If not, there are free maps at the airport and smart suites even have an ad in it so the taxi drivers should find it. The fridge was rather loud during the night but nothing which bothered me.
Rooms were really clean. Showers were awesome and hot water was really HOT! Free internet at the lobby. Quite good location to walk to the skytrain. Better than I expected.
The room was very small
small cozy clean and comfortable rooms, all very low key a bit like an appartment hotel, no sense of staff hovering over you. Staffed by helpful young girls.
no pool or restaurant so nowhere to get a decent coffee in the morning without leaving hotel, minor gripe realy
Good place, good location, good staff.
The staff were courteous, friendly and extremely helpful.
Yes the fact they advertised smoking rooms but diud not actually allow smoking in any of there rooms, also the toilet was badly positioned in the bathroom so if you were not a midget you could not sit on it properly.
cigarete smoke that entered our non-smoking room via somewhere in the hotel. Extremely disturbing. Poor breakfast quality
There was a leak in my room, had to change rooms twice, TV had only 2 english speaking channels, wi-fi didn't work and the staff didn't understand their own phone system
With a stay at Smart Suites, you'll be centrally located in Bangkok, within a 5-minute drive of Nana Square and Sea Life Bangkok Ocean World. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.