魔藍精品酒店 - 卡曼海灘 Magic Blue Spa Boutique Hotel-Adult Only

ROOM CLEANERS STEAL MONEY!!!

THE HOUSE CLEANER STOLE MONEY!!!

Terrible stay

The location

The smell that came out of the shower..a chimical smell..we change a room but the smell didnt go-we took a shower at our friend's hotel..the hotel service told us that that we must talk to booking and not to them..terrible experience

Better places in Playa

The location of the hotel is the selling point. It's right in the middle of all the action and surprisingly when you walk into the courtyard/pool area, it's very quiet considering how loud and busy the streets are outside. Unfortunately, that can't be said for the rooms. The staff is also very nice and the food is good and priced reasonably as well.

The rooms are extremely loud from both the outside noise, and the noise from the AC. While the staff is extremely nice, they have limited English proficiency and for some reason there are no phones in the rooms. The overall cleanliness of the grounds is nice but the rooms themselves are not. From the sheets to the toilet/bathroom and even walls, you can tell there is little time spent cleaning the entire place.

Location was great. Pool was nice and well kept.

It was very run down, things falling off of the walls, fridge broken, no hooks nothing to place your stuff on. The staff was useless when it came to information or anything related to "service". Absolutely no lighting there were waterbugs in the room on the night of check in. Shows a lack of service if on the first night the room wasn't looked at. not to mention you actually had to pay $3 a day for the safe!

Unfortunately due to the rudeness of the staff and an additional nightly cost we were unaware of, we only stayed one night out out of the original scheduled four. The hotel was in a good location, but were overall very unimpressed with the hotel, so much so that we forfeited more money to cancel our booking and check in elsewhere.

We did not end up staying longer than one night as our booking was not what we thought it was. The front desk staff were unaccommodating and unhelpful.