ROOM CLEANERS STEAL MONEY!!!
THE HOUSE CLEANER STOLE MONEY!!!
The smell that came out of the shower..a chimical smell..we change a room but the smell didnt go-we took a shower at our friend's hotel..the hotel service told us that that we must talk to booking and not to them..terrible experience
Better places in Playa
The location of the hotel is the selling point. It's right in the middle of all the action and surprisingly when you walk into the courtyard/pool area, it's very quiet considering how loud and busy the streets are outside. Unfortunately, that can't be said for the rooms. The staff is also very nice and the food is good and priced reasonably as well.
The rooms are extremely loud from both the outside noise, and the noise from the AC. While the staff is extremely nice, they have limited English proficiency and for some reason there are no phones in the rooms. The overall cleanliness of the grounds is nice but the rooms themselves are not. From the sheets to the toilet/bathroom and even walls, you can tell there is little time spent cleaning the entire place.
Location was great. Pool was nice and well kept.
It was very run down, things falling off of the walls, fridge broken, no hooks nothing to place your stuff on. The staff was useless when it came to information or anything related to "service". Absolutely no lighting there were waterbugs in the room on the night of check in. Shows a lack of service if on the first night the room wasn't looked at. not to mention you actually had to pay $3 a day for the safe!
Unfortunately due to the rudeness of the staff and an additional nightly cost we were unaware of, we only stayed one night out out of the original scheduled four. The hotel was in a good location, but were overall very unimpressed with the hotel, so much so that we forfeited more money to cancel our booking and check in elsewhere.
We did not end up staying longer than one night as our booking was not what we thought it was. The front desk staff were unaccommodating and unhelpful.
The location was excelent, in the hearth of the city; great relaxation atmosphere and good food.
Quite around the pool during the day, outside noise sometimes at night.
No facilities at all, this is really not a hotel but probably a good class motel.
its position close toeverything and the peace and quiet once youwere inside the groundslike an oasis of calm
it would benice to have a small communal lounge where guests could sit in the evening for a quiet drink and chat
Romance feeling of the hotel.
service at the beach was also excellent!! Thank you!
The hotel staff & I liked the idea of no children allowed.
Quaint place - beautiful courtyard, clean and comfortable furnishings.
Too much street noise. Ask for a room further back from the street.
With a stay at Magic Blue Spa Boutique Hotel-Adult Only, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 5-minute walk of Playa del Carmen Main Beach. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).