明尼阿波利斯
明尼阿波利斯會議中心
附近的飯店

優點： Waiting in the departure lounce was ok

缺點： Boarding was kind of stupid Delta is boarding in Zones and starts at the front instead of starting boarding passangers sitting at the back of the plane and moving forward NO they do it the wrong way and due to that boarding takes to long and makes you frustrated.

缺點： Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost.

缺點： Compared to Virhin Australia crew, Delta staff seem almost poorly trained in comparison. For example, Drlta crew don’t check your pass, don’t immediately move down the aisle to move along tourists busy discussing their seats and then line up for Boarding seems chaotic at best.

優點： Clean Washroom

缺點： N A

優點： Nothing

缺點： Good

缺點： We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!

優點： The crew were fantastic. Departed on time, arrived 40 minutes early.

缺點： Delta One is a bit jaded on this flight.

缺點： My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh

缺點： -

缺點： 2 seats and neither tv/entertainment centres worked....unacceptable on a 10 hr flight!

優點： Service by crew. I was flying economy but it was par to business class.

優點： It was horrible. Delta really should have cancelled and refunded the flight altogether.

缺點： Ran 2 1/2 hours late, poor customer communication

優點： extra legroom of comfort plus zone

缺點： Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC

優點： Delta does an overall nice job.

缺點： Food is OK. Service is friendly though. Comfort + was nice. Bathrooms were not great, smelled, could use a refresh.