The rooms were pretty clean. The beds were comfortable. The front desk staff was helpful.
The spa. My masseuse was 20 minutes late and tried to charge me full price for a 1 hour massage. They're hygiene rules are terrible. My masseuse tried to massage my head after massaging my feet without even making sure they were clean. After a day of walking in sandals, they should've let me wash my feet first.
Windows can/could not be opened (bad air)- pool was closed (at least for 1 week) for renovation, no information in advance (last but not least I booked the hotel because of the pool), no price-reduction
i like the location,and the staff are very friendly,the connecting door to the plaza is a smart idea to spoil the guests from the hotel.
the aircon at 815 is too noisy and it doesnt work properly to cool the room.
Bed is too small.
ibis Yogyakarta Malioboro, strategically located at Malioboro Street and connected to shopping mall, is ideal for both leisure and business trips. You won't feel cut off with our free high speed Wi-Fi. In your 24 sqm room, your Sweet BedTM, the ibis bedding solution, brings you ultimate comfort for a great night sleep. Enjoy a smooth stay with our contract "15-minute Satisfaction Guarantee". Experience our tasty Oxtail Soup in our ibis Kitchen Restaurant and enjoy the Malioboro sunset from ibis Bar.