Good Front Desk service
We were staying at the Sofitel Sentosa before we move to Mercure Roxy as a pit stop before heading to the airport. We were very disappointed with the services at the Sofitel Sentosa so we didnt expect much from Mercure Roxy. However the front desk surprised us with their professional and friendly services and acknowledgement of their guests needs. Dinner at the Chinese restaurant was fantastic as well, good food, good service. Will visit again for sure
nothing to complain about except perhaps the bathroom amenities can be improved?
Overall good comfortable stay, friendly and cooperative staff.
It's good value for money
Request to have more choice for vegetarians and specily Indian recepies.