Great location if you want to be by the airport. Great amenities and the rooms are clean and comfortable. The staff is friendly and helpful.
Wish it was better priced
Good comfortable room, ideal for a night stopover between flights, easy walk from arrivals and back to departures, excellent swimming pool. Had a very tasty laksa.
great location at a great airport with friendly staff. can't say much else.
Great airport hotel
Perfect location, literally in the airport
Expensive but not by Singapore standards
My family and I enjoyed our brief stay after coming off of a 17 hours flight. We needed a place to shower and relax since we arrived very early in the morning and our main hotel wasn’t ready until much later in the day.
Great service for day room use.
Only full hotel right in Changi airport
Amazingly one can take the airport luggage carts right to your room in this hotel. Great snacks in the Holiday Inn Club for those who are members (Holiday Inn owns this brand, too) Fast check in and check out, 10 minutes from ANA check in in Terminal 2.
While architecturally very interesting, the hotel is like a maze! To go to our room on the 4th floor required the use of two different lifts and our room key.
Beautiful room, very convenient
I booked this due to a 21 hour layover and am happy with that decision. The staff were helpful and competent. The room as well as the rest of the hotel was spotless. Bed was comfortable, room a good size for the king bed and the bathroom was amazing. It's not cheap but it's very nice. I opted for including breakfast and highly recommend it. A wide variety of foods and all the ones I tried were very good in quality and flavor.
It's a very long walk from the reception to the lifts up to the rooms, but the staff are happy to help With your bags if you wish.
Pool Change rooms and shower very poor
Spacious and bright
Spacious room, bright, staff is friendly and helpful
Breakfast is not impressive - lots of choice but pastries are not good, juices are not fresh, muesli is way too sweet
Great location. Inside the airport.
Breakfast, location, very clean, nice rooms. Concierge.
Front desk not very friendly at night. Morning staff much better.
Concierge very helpful
Excellent hotel for the airport, huge room and all facilities. Left the hotel and was checked in a through security 20 minutes later.
Our room was quite far from the lift for carrying luggage.
too short a stay
fantastic rooms, very convenient walking distance from the airport and back.
It was a very comfortable and welcome stopover after a long flight from Sydney and so convenient for the on flight to London .
Efficient hotel, well designed and comfortable in a very convenient location if you are stopping over in Singapore between flights.
Overall atmosphere, facilities and proximity to airport
We had a power outage that lasted several hours when I stayed at the hotel and the staff could have done better in making our stay comfortable. The room was warm and we had a 5:45am flight back to the US and it was very inconvenient.
Response to our request was very quick and kind.
The pool, the room, the service
finding your way in the corridors. Will help to have signs. The prise of breakfast - 60 SGD is too much
The rooms are crisp clean
paying for water
Stay at the World's Best Airport Hotel at Singapore Changi Airport and discover Jewel. Step off your flight into the resort ambiance of Crowne Plaza Changi Airport, located at Terminal 3 and seamlessly connected to all airport terminals and Jewel, a tropical wonderland where nature meets retail, just next to the hotel. Simply take the skytrain or link bridge from your terminal directly to our door. The hotel has been voted the World's Best Airport Hotel in 2020 Skytrax World Airport Awards for 6 consecutive years and has won numerous local and international awards. Hold your conference, business meeting or event in our rainforest-inspired ballroom or any of our five nature-inspired function rooms. All are equipped with the latest technology and complimentary Wi-Fi. If work takes you away from the hotel, taxi southwest to Changi Business Park or Singapore Expo in 10 minutes. A 25-minute taxi or MRT ride takes you downtown to the city. It’s easy to maximise productivity between flights with the hotel’s 24-hour Business Centre services. After work, guests recharge at the Spa, or enjoy a leisurely swim at our outdoor pool. Along with these amenities, sleek architecture and verdant garden views make us extraordinary among business hotels in Singapore. After hours, unwind with your favourite drinks and snacks at Bar '75. Choose from international dishes at Azur or savour Cantonese cuisine at Crystal Jade Pavilion.