breakfast buffet is really nice and they do a great job on the executive lounge
Room was dark, lighting could've been better
I had a room with a great view looking twds the Bay!
I found the checking prossess very disorganised.
We were there 4 days and the staffs are very nice and the hotel is very close to everything like shops, restaurant
It is not as well maintenance as it should be
There were some problems with my arrival and check in, but Mr Ian Tan the head Concierge resolved everything and made my stay delightful. I will definitely return.
Great hotel with horrible management and poor communication
The property itself is great
The management is extremely horrible and not very courteous. Additionally, they have poor communication. I was there for 2 weeks and had 2 reservations, one for 7 days and another one for 3 days. During my stay, I had the Club Deluxe room which comes with breakfast and access to executive lounge; however, the management denied me access to breakfast several times even though my coworkers who had the exact same room and package received breakfast. The management told me that my package did not include breakfast. However, apparently my second reservation included breakfast but the management did not notify me about that either. Upon asking again, the management confirmed that my second reservation indeed included breakfast which was too late by the time. So the management has poor communication skills and is extremely rude.
Balancing historic heritage with contemporary style, JW Marriott Hotel Singapore South Beach offers unrivaled luxury in the downtown Singapore city center, near Marina Bay, the Central Business District and leading attractions including National Stadium & National Gallery. Find your respite in immaculate designer-appointed hotel accommodations with elegant interiors, 5-star amenities & sleek, marble bathrooms. Delight your palate with sophisticated fare at our stylish restaurants & sip creative cocktails with friends & colleagues at our chic downtown bars. Celebrate and socialize in breathtaking event venues, including our elegant, standalone Grand Ballroom with iconic interiors and a stunning Forest of Lights. After a full day of business, shopping or exploring Singapore, refresh your senses at our signature hotel spa or visit our scenic sky gardens. Work, dine, relax and explore at a luxury designer hotel in the centre of Singapore's vibrant downtown district.