Full kitchen was nice and layout of room was good.
HVAC system didn't work correctly and dining utensils were not clean. Also no trash bags in any waste containers. Television didn't operate correctly either.
The staff was nice
The fitted sheets were torn to fit the bed.
Finally a hotel where the staff is friendly and greet you with a genuine smile! And thank goodness for clear English speaking staff.
Very nice, clean, and friendly staff. I always stay here when in Springfield, Mo.
Location, size of room, amenities of hotel
Breakfast good but unorganized order of items, made difficult when so busy on a Saturday morning.
the room was nice nothing special no ice machine on my floor staff where not professional nor where they guest service orientated, seems like a bunch of teenagers run the place.
the biggest issue i have is that i came from out of state i was here on Easter holiday weekend i was double charged for my room.i am still fighting with them to be reimbursed.They seem like they have no customers service ability or correct job training.
At the newly renovated Residence Inn by Marriott Springfield, we've perfected the extended-stay experience by combining the comforts of home with our passion for making every guest feel welcome. We are conveniently located in South Springfield in the heart of the Hospital district and conveniently located near many trendy local restaurants, bars, shopping, businesses, farmer's markets, and just a short drive from Branson. Our 136 suites offer separate living and sleeping areas with fully equipped kitchens. Spread out in our one or two-bedroom suites, many of which have balconies and fireplaces. All of our suites have free high-speed wireless internet. Start your day with a free hot breakfast buffet and join us for complimentary evening hors d'oeuvres M-W, and many other home touches. Take advantage of our seasonal outdoor pool, sport court, & fitness center. Residence Inn offers catered meetings for up to 100 guests with 2,400 sq. ft. of flexible meeting space.
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