斯卡伯勒飯店 － 鄰近Scarborough Spa

優點: Well equipped gym. Sauna. Spa. Foot spa. Ice cave

缺點: Better information on mislaid items. Left jacket in the bar. When we enquired about this 3 different members of staff told us all items which were found would he handed into lost property and it was not in lost property. We explained we had not left the hotel and knew exactly where we had left it. Was not too bothered about the jacket but needed the car keys that were in the pocket. We were told we had to wait till 2.30pm till change over of staff. We asked could you not ring whoever's was taking over and of, as they had previously told us, all items were handed into lost property at reception then what different answer would the change over of staff given us? The manger went to ring another member of staff. He came back a short time later with my jacket that had been found hanging up in the staff room. Why was it hanging in there I wonder? And not handed into lost property? I was just pleased to have my car and house keys back!

優點: Great located hotel with lovely & welcoming staff. Very homely b&b with nice furnishings in the public areas. Breakfast choices were superb. I had full English one morning & finnan haddock & poached eggs on another. Amazing! My partner LOVED the gated lift

缺點: Although beautifully clean, Rooms felt cramped. too much furniture - trouser press & hair dryer fixed to walls. Too much furniture really as well. A small chest of drawers would have been fine instead of a vanity table. Perhaps a neutral colour scheme would have made a big difference, such as in the breakfast room? Floor boards throughout the hotel were unforgiving. Creaky & squeaky.

優點: Staff brilliant, breakfast very good.

缺點: The steps to bedroom, our fault didn't ask what floor we was on when booking.