Facilities are old and in need of renovation. A/C in hotel went out for some time but was out in our room for 3 days. Hotel staff made it right eventually through room change and compensation but it doesn’t take away that for three days our suite was nearly unlivable
Very traditional Bahamian style hotel Stately unique very well appointed
Construction noise next to beach area Loud bass music from bar
Check in did not accept my Hilton honors and gave me wrong reasons. Hilton Honirs,shoukd be accepted no matter what as long term customer service. Not happy at all.
Staff was very friendly
Hotel is tired
staff and rooms are very poor
Tried to get room early but was categorically told check in at 4! No discussions ! When I got to room , door was chipped, A/C didn't work properly . Beach is ok but huge construction next door . Staff overall was not very accommodating. Wouldn't come back
If you get a low rate , have a short stop over and don't care about service this is a good place
Daily Mandatory Charge will be added to the room rate and includes: $5 service charge and $13.44 energy surcharge per person per day. This historical masterpiece is located in the heart of downtown Nassau, the Bahamas capital. Our hotel offers a taste of the island’s rich Colonial flair, paired with modern amenities that are ideal for the business or pleasure traveler. Our urban resort, which overlooks the picturesque views of the Nassau cruise port, offers a private powder sand beach and an outdoor freshwater pool surrounded by day beds and colorful cabanas. If you’re in the mood to do something daring, hop on one of our paddleboards and kayaks and get soaked into our culture. When the fun is done, get ready to have your taste buds tantalized by one of our two restaurants, or enjoy a coffee at our coffee shop.
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