Super nice location and was clean and comfortable
Nice room, but no hot water
Ambience and decor of the room
Very loud noise from the lobby area came thru my room door until 10pm. Water wouldn't stay more than lukewarm in the shower. Informed front desk at checkout.they said sorry, we'll have to look into that.
Driving up to this hotel you think- uh oh. I'm being transported back to the seventies. However, they have recently (and still in the process) of remodeling and the lobby and my room was really nice.
The air conditioning did not seem to work in my room, so that may not have been updated. The pool is really small and indoors, so. I wouldn't plan on this being a vacation getaway for the family. The gym is also very small for my needs. Working out is very important to me, so I had to go to the Y and pay $15 for an adequate facility for me.
Good downtown business hotel
Nice rooms, beautiful common areas, good breakfast. Next to lovely city park.
Pool is small, cold, and has too much chlorine. Also pet ($30) and extra bed fee ($15) are kinda high. Also a little to far out of the way (away from highway and downtown restaurants).
We asked for 2 queen bed but we got 1 king bed and we were charged extra for the kids which were not mentioned during the reservation. very disappointed...
Recent remodeling & updates.
Our hotel provides guests with an ideal location near some of the most spectacular sites in the world. We are close to Mount Rushmore National Memorial, Wind Cave National Park, Badlands National Park and Crazy Horse Monument. Other nearby attractions include Bear Country USA and Reptile Gardens. Not to mention we are just a short drive to Sturgis, home of the Sturgis Motorcycle Rally and adjacent to the Rushmore Plaza Civic Center/The Monument. When it comes time to work, you have everything you need with our business center, free high-speed wireless Internet and well-equipped executive rooms. We also have 14,000 sq feet of meeting space to accommodate any event from a small meeting to a large banquet. Take advantage of all our great amenities such as the indoor pool, sauna, whirlpool, and sun deck. When its time to dine, find your favorite dish or enjoy a drink at our restaurant, the Gold Bison Grill.
IHG Hotels & Resorts