Your website advertised that if a lower rate was found it would be applied . A lady with 2 children paid $57 a night including tax. Why was I not given the same deal.
Never going back
Rooms are small, cramped and noisy. Lots of noise from the freeway and the parking lot at all hours of the night. I did not feel safe walking around the facility and definitely would not allow my 12 and 14 yr old to walk around alone. Wifi is an extra $3/day charge and I was not informed until after I purchased 2 days that only one person can use the password at a time with our family of four.
Our first room was full of bugs, the toilet ran, and there was a gross, crusty splatter of what we are choosing to believe was lotion on the bedside table. Our second room was dusty, cold due to the fact the heater did not work, and the lock mechanism on the door was broken.
The staff was friendly, apologised for the problems, but could not give is a new room because they were full. They also could not give a full or partial refund because we didn't book with then directly.
Overpriced... then had to pay for internet.....I did then couldn't even load up maps. Fast food joints offer free internet..... and at least they work
overall was good,no complaint
coffee ,not strong
Fit our needs
It was only about 20 minutes from the airport, and convenient to some good restaurants. Staff is very helpful. Rooms were clean.
Rooms had been remodeled several times and are dated.
Unclean and bugs
Bugs. Comforter dirty as in stuck on crud from last person. Dirty floors. Old mattress. Could hear the freeway and the people outside room very clearly along with the people in the rooms next to me
Very friendly staff, economically priced. Laminate floors were great especially with allergies. Conveniently located for sightseeing.
No alarm clock but not a big deal; I'm on vacation, I will wake up when i'm not tired any more!
Pool was cold and very rowdy kids my granddaughter was hit In head by the beach ball they took from her and proceeded to kick around wildly
Pet friendly - and free for pet Updated room Shower rather than bathtub/shower Room was hot, but was remedied very quickly by employee, who was also friendly.
No shampoo, hair dryer in room, or convenient location for ice. Had to get these items from office, which was a trek. I also had a 2nd floor room, and have an aversion to height, so I did not venture out for any of these.
They messed up my reservation only gave us 1 room not the 2 I booked thru you. The beds were twin beds not queen as I had booked. They would do nothing to fix the situation other than to tell me to call you. Not a good way to run a business.
It was right next the the interstate so there was a lot of noise, the bed was hard and uncomfortable, and the tv didn't even get clear reception. I will not stay there again.
Motel 6 Rapid City is conveniently located off of I-90 near shopping, & entertainment. All rooms are modern and include 32" LCD TV with AV connection for gaming, free Wi-Fi, bathroom with granite countertops.