Nothing,the check in service is poor , the rooms are dirty and dusty, and outdated
Renew the hotel and when the customer book a room it should be ready and available for him once he arrives. We came from a long flight and found that no available rooms for us and it took from them 2 hours to prepare the 1st room and another 1 hour to prepare the second room and all rooms are different types than what we reserved.
Location of hotel
i arrived on Saturday to find the safe in my room was not working , security came and tried to repair but couldn’t and informed us that it requires a locksmith who would not be available until Monday. I informed reception they said I could change rooms which was decent but after travelling for nearly 24 hours was the last thing I wanted to do. The only other option I had was to use was the safety deposit box which obviously is safe but a bloody nuisance to keep going up and down to reception to get money or jewellery ,it is now Tuesday I don’t think this is the way to run a ballroom.
Daily Resort Charge will be added to the room rate and includes: Internet access; fitness center access; valet/self parking; buy 1-get 1 free cocktail, beer or wine in Oakville Steakhouse 5pm to 7pm; 2 for 1 at Laugh Factory; discounted show tickets; 2 bottles of water per day; local/toll-free calls Prepare to be surprised. The Tropicana Las Vegas - a DoubleTree by Hilton Hotel redefines the expectations of today’s global travelers with a casually elegant experience on the Las Vegas Strip and a convenient location just minutes from the airport, major convention centers and top entertainment stadiums. With a unique South Beach vibe after a $200 million complete transformation, the hotel features all-new rooms, suites and luxury villas that evoke the sentiment of a breezy beach house or penthouse in Miami, a fresh redesign of the 50,000 sq. ft. casino, more than 100,000 sq. ft. of meeting and exhibition space, several award-winning restaurants, a new race and sports book, and Glow®, a Mandara Spa and fitness center. First-class entertainment includes ‘The New ILLUSIONS’ starring Jan Rouven and ‘Raiding the Rock Vault’ in the Tropicana Theater, Laugh Factory comedy club and live music in the Tropicana Lounge. Each best-in-class guest room is styled in a sunset palette of warm shades and appointed custom-designed furnishings, plantation shutters, a sleek chaise or workspace desk, a king or two queen-size ultra-plush Euro Top Serta Perfect Sleeper mattresses and 300-thread-count linens. In-room entertainment is transformed with a 42-inch HDTV, WiFi, and an iHome clock radio with a universal docking station. The hotel offers also seven types of suites, all of which are lavishly designed with the perfect blend of lighting, color and texture, and a liberating sense of space. With custom furnishings made from premium materials and a welcoming palette of warm sunset shades, each suite will enhance the guest experience with amenities such as a wet or dry bar, a spacious living room, dining room, sauna, steam room, 42- to 70-inch HDTVs and indoor whirlpool spas.
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