Comfortable bed, good location, clean room. We arrived before noon and were taken care of promptly with no issues.
Reservation error on their part was a stressful situation on my part
I like the convenience of the room. Cleanliness of the room and the breakfast selection. The bathroom amenities we're great with the body wash, shampoo/conditioner.
I booked the room a month prior and upon arrival they couldn't find my name. Stated "no reservation", even with the confirmation number. After (2.5) hours of speaking with the front desk and then waiting to hear from the manager, they we're able to find us the room we requested in a reportedly booked hotel. In Las Vegas I wasn't a fan of spending $300.00 plus dollars when I originally had the room booked for $161.00. Tired from an 8 HR drive and stressed by staff that couldn't make immesiate decisions on their error.
Find the little Tru in you at TRU by TRU by Hilton Las Vegas Airport NV. With our convenient location directly between McCarran International Airport and McCarran Rental Car Center, you'll be free to explore the area at your own pace. Catch your breath in our quiet, non-gaming atmosphere before taking advantage of our Las Vegas Strip at Mandalay Bay shuttle. Our efficient rooms include free WiFi, a huge bathroom and 150 channels on the 55-inch TV. Eat healthy or indulge; we won’t judge. Try the ‘Build your Own’ Breakfast toppings bar with 30 sweet and savory toppings to sprinkle your food with personality. Throughout the day, grab snacks, drinks, light meals and single-serve wine and beer in the 24/7 market. Get in some cardio before a busy day in the fitness center with barre and resistance bands. Afterward, relax in a semi-private alcove and print tickets all from the lively lobby. Affordable travel now comes with unexpected things – like certainty.