Breakfast was not as expected
Cleanliness and customer service
Everything was great
The hotel is well maintained and clean.
The unprofessional staff at checkout. We checked into the hotel and did not received any indication that there would be a pet fee at the time, nor at checkout. AFTER Checkout, the staff charged us $100 for a pet fee with no explanation.
Always a great experience
The Residence Inn by Marriott Lafayette Airport is an all suite extended stay hotel with large rooms that can accommodate the entire family, including pets (our sanitation fee is $100 per stay). We also provide complimentary hot breakfast daily, airport shuttle and internet Wi-Fi. We are conveniently located to the Oil Center, Acadiana Mall, Cajundome Convention Center and the University of Louisiana Lafayette. We are in the center of popular restaurants like Randol's as well as near by popular attractions like Acadian Village and Vermillionville. We support local festivals and holiday events-Festival International, Breaux Bridge Crawfish Festival, and the Zoo of Acadiana's Safari of Lights. We are only minutes away from Girard Park and River Ranch.
機場萬豪居家酒店 - 拉法葉已採取以下的措施：