very dated, first floor hallway smells musty and moldy
Excellent place to spend time with your family
Clean room nice nice service
Good breakfast, good quality service, quite place , good view , everything closed by . Will definitely come back!
Located right across from the beach, and Mozambique (great restaurant and bar). Full breakfast in the morning is included and they have blankets, towels and beach umbrella you can rent for free. This was first time in Laguna, but my friends have come many times before and this is their favorite spot to stay.
Location,location. Aliso Viejo beach is always our destination beach, when we go into the laguna area. Very convenient location. We were a little worried when we arrived to our front hotel room, to find it was right next to the breakfast area. It actually turned out to be a perfect location, woke up and strolled right next door to eat. Food was great! Great access into the city after breakfast. No complaints, will definitely be back.
A complete waste of money!!!
I love the location and the room.
I did not like that no one informed me that paying for beach-side view would include the 7am wake up from street construction crew that was directly below me. Jackhammers going at 8am which at that point I decided to not extend my stay and check out! If I had known I would have never even stayed there in the first place!!!
Breakfast, view, accessible! Great deal for the money!
Pool was kind of shabby, needed upgrade. Very difficult to get in n out of bathtub for showering!
Great staff, hotel and overall experience. Very well maintained. Clean and they pay attention to the little things. The staff went out of their way to make sure our stay was great. We will defiantly be staying there again next trip without a doubt. The one thing that stood out to me immediately was the doors to the rooms.. they were structured in a way to be secure, safe and worry free when you left the room.
A little pricy, but honestly you get your money's worth.
The parking structure is excellent in an area that's hard to park. The location, even though it's a bit south from the action is good. The views from the room and deck are also great. The room is plenty spacious and well layed out. Would stay again.
The staff is so, so. Erin was great and gave us an upgrade which we are grateful for. But other staff were not so helpful. The air conditioner is either on or off. If you set a temperature, it simply ignores it. I tried to get it fixed with no result. I was told that all air conditioners work that way. I needed some ice and finally found it on the third floor. The machine was out of order with a sign that says to use the one on the second floor. The layout is difficult to say the least. When I couldn't find it, I asked the front desk where it would be and was told that's in the garage and the entry is through the second floor. Enough said.
Location was amazing and price was great. Pool, breakfast and view was our favorite.
Our room was on the first floor and when we walked in we noticed it was damp in the room. Then we noticed that our room was half underground. So we figured for 1 night, with the location and price that we would just deal with it. Later that night after going out for cocktails and dinner we came back into the room to find that it was still really damp like an old basement even with the air conditioning on high for hours. After reading all the ridiculous rules and instructions about the whirlpool we got in to find out non of the controls worked so it was an all or nothing experience. Hours later in the middle of the night I awoke to the air conditioning make loud noises. In the morning I found that the carpet around the whirlpool was wet due to some kind of leak from the water closet. Also no air conditioning in the bathroom. All and all the place was very nice but they didn't offer any discount or anything for our experience. *don't stay on the first floor.
When you stay at Laguna Brisas - A Beach Hotel in Laguna Beach, you'll be on the Strip, within a 15-minute drive of Fashion Island and Victoria Beach. Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.