Very friendly staff, close to activities
It was quieter than the other hotels that were 2 blocks closer to the main strip. For the price, it simply can't be beat.
Found some smell in the room
Nice and helpful staff, clean rooms, good location
Good position, cleanliness, good view, pleasant staff and good service.
The staff were polite, friendly and efficient. The food in the pleasant restaurant was wholesome and nicely presented. The hotel is attractively situated at the edge of a park with lovely views of the mountains, whilst being convenient for access to the town centre.
Staff speak English fairly well.
It could use a new coat of paint
Good to look out over the parkland The town centre is a reasonable walk away.,also the market and ski lift are a nice stroll away
The shower was a bit flimsey and there is a small leak from the shower and the washbason.
good front desk service
not getting Kasprowy Wierch lift tickets, the lines were 6 hrs long and the hotel told me there are no lines due to new lift.
the Italian restaurant is very good and cheap
24 hour reception
Old furniture, not very good bed.
A stay at Hotel Helios places you in the heart of Zakopane, within a 15-minute walk of Krupowki Street and Zakopane Aqua Park. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.