優點: Rooms were lovely and beds very comfy. Bathroom very modern and shower was amazing.
缺點: Requested an iron in the room prior to arrival but it wasn't there.
The heating came on at 6am and was very noisy. This woke my partner and I up and we couldn't get back to sleep with the noise.
The tea/coffee machine in the room did not work.
Left my straighteners behind in the room but when I contacted the hotel to enquire about this they said they checked and they were not there. That is a mystery to me.
優點: the location it was right in the middle of nearly everything we went to go and see. It was also right next to the train station which is how we arrived.
缺點: the cold shower on Saturday and Sunday that was not fun. If you are going to charge premium price than it better be a premium hotel. It certainly not a 4 star hotel given the maintenance of their equipment.
They need to replace the boiler, I heard it was not the first time they only had cold showers
優點: Appeared recently updated. Staff very friendly and helpful. Great location close to the train station and right off the Royal Mile. Large elevator. Bathroom very nice.
缺點: Bathroom shower did not have any kind of shelf for shampoo, facecloth, etc. No where but the floor to put anything. Safe did not work, but maintenance replaced it sometime our first day. Sliding doors for closet and refrigerator, microwave area did not work. Very difficult to move doors. They ground off aluminum off the track when moving doors. All of the lights in the room were either all off or all on. Window would not close all the way.
缺點: Looking a bit tired. Desk in room had big scratch on it. Also, on a previous stay breakfast was on the top floor which was lovely. This time we were in the lower part of the ground floor restaurant. The continental breakfast choice was quite poor considering the price. The toast was merely warmed up bread and coffee wasn't particularly hot. My elderly parents in their 80s, who were also staying, were unable to shower as they couldn't get in or out of the very steep sided bath.