Staff were welcoming on arrival but I couldn't check in as my room was not ready- I arrived at 12 pm so I was not surprised.
Hotel overbooked and I was moved to an inferior hotel when i tried to check in at 11pm therefore I cannot rate this hotel. I was told that I was last to check in so that is why I was unlucky despite my arriving at 12pm and my luggage being put in the storage area. Overall very very disappointed with the service.
In a prime spot opposite Derby's main railway station, Derby Midland Station, the Derby Midland Hotel, BW Signature Collection has been welcoming guests since the first train passengers arrived more than 170 years ago. We've played host to some pretty impressive guests over the years, from pioneering entrepreneurs to none other than Queen Victoria, who stayed at the hotel during her reign in 1849. Follow in the footsteps of royalty when you make yourself at home in one of our 102 guest rooms. Sporting rich earthy tones, our well-dressed rooms each come with a comfortable mattress, super fast Wi-Fi, flat-screen TV and working desk. This Grade II-listed Victorian hotel is just a 10-minute walk from Intu Derby shopping center, and very handy for train journeys to Nottingham and some of the charming towns of the Peak District National Park, such as Bakewell and Buxton. If you've brought your car, enjoy romantic walks in the grounds at Chatsworth House, family fun at Alton Towers or an afternoon at the races in Uttoxeter. When you return from a busy day of activities, get comfortable in our lounge and order your favorite tipple from the bar.
德比米德蘭標志酒店 - 德比已採取以下的措施：