beds were comfortable, requests to front desk were handled promptly
booked one night by company and one by self- had to checkout and then checkin again-why can't the hotel take care of this if staying 2 nights? business meeting was in basement room which was crowded 1st day and not well lit when moved to a larger room the following(lights out)-no breakfast offered- comparative hotels had at least a continental breakfast- street lights/stop lights at night prevented curtains from being open as flashing, fellow attendee at meeting found bed bug on her shoe before going to lunch- front desk said someone else must have brought it in and not to worry as they wouldn't leave in conference areas?? did not have issue in our room as checked but still concerned as to other areas in hotel
Newly renovated Hotel, Conference Center & Bennigan's Holiday Inn Hotel & Suites, Des Moines Northwest, is conveniently located in Urbandale, Iowa, at the intersection of I 35, I 80 and Merle Hay Road; We welcome business travelers with companies such as John Deere, Corteva, Camp Dodge, and Iowa Law Enforcement Academy. Our guests also enjoy visiting Blank Park Zoo, Living History Farms, Adventureland Park, and the Iowa State Capitol. Pets are welcome! Enjoy fun food and friendly Irish service at our very own Bennigans restaurant and bar. Open daily from 6:30am to 11:00pm serving breakfast, lunch, dinner, cocktails and room service. Our free shuttle operates in a generous 3 mile radius to Merle Hay Mall, Valley Junction, and a variety shops and restaurants. Our shuttle operates with generous hours and flexible scheduling. Accommodations also include free WIFI, ample parking for over 350 vehicles, microwave, mini refrigerator, Keurig, and 49" HDTV with DirecTV.
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