彭薩科拉貝蒙特套房酒店 - 朋沙科拉 Sweet Dream Inn - University Park

Never again

Wi-first was good, close to highway, food and shopping

Water leak in room for 3 days and had a must wet mildew smell, was not fixed or nor moved to another room they didn't even offer to move us or adjust billing. Had to book an additionall day and they said they will move us to another room due to the leak issue and I won't have to pay for the night, but they charged my card anyway. On day 3 of our 5 day stay I asked if they ever change our sheets, and requested for it to be done next morning, was never done. Sheets and towels had stains, Breakfast was a complete carb fest no fruit or proteine options coffee was like colored brown hot water. Staff seemed nice enough, but never followed through on what they say they'd do.

Filthy, run down and badly in need of management and renovation

The location is convenient, the beds were comfortable

Booked 7 nights for vacation. 5 nights and 4 rooms later ... The first room was very damp and smelled like mildew. It had a broken down dehumidifier in the corner of the closet. On day 2 I moved to a nicer room, but the TV didn't work. The maintenance guy got it working (the maids apparently pull the wires and the electrical splitter ends up half unplugged). A 2nd visit from maintenance got the cable TV working (it too had wires that had been pulled out). Both rooms had bathroom doors that were physically larger than the door holes, so they could not. E closed. Don't expect any privacy when using the bathroom! After 3 nights in room #2 the hotel asked me to move again to avoid expected noise (the cable company was rewiring a portion of the hotel since the cable didn't work.) They forgot to save me a room, so when I came back at the end of the day they didn't have any more king beds available. The first room they gave me had a non-working desk lamp. They gave me the next room over, but its bedside lamp didn't work. (My whole vacation was beach and a safe comfortable place to read - so a working lamp didn't seem to much to ask for.) When I went back to the lobby I saw the Operations Manager, Matt, who oversaw several hotels for one owner. He tried switching light bulbs on the desk lamp in the first room but that didn't work. Then we tried replacing bulbs in the 2nd room. That worked. The tv didn't work - but I knew how to fix it based on the earlier room. After he left I realized that there was a puddle in the bathroom coming from a leak in the ceiling. I went back to the lobby to ask to be moved again the next day. On morning 5, Matt moved me to the America's Best Inn next door, which he manages and which had just been renovated. That room was nice until I found the bedbugs.... I didn't expect the Baymont Inn to be the Four Seasons, but I did expect a safe and comfortable place to stay. Shame on the owners and on Wyndham for such poor management.

Not a nice or safe place

Nothing!! Not one thing.

The property was rundown and the clints were low life drug users that had me up looking out at my car all night!! They kept walking around outside talking loud and talking bad language.