最新評價
- 全部評價
- 好評
- 中立
- 負評
底特律都會韋恩縣機場租車評價與目錄
╳
Priceless則評價
租車地點
Priceless
底特律都會韋恩縣機場租車地點
29111 Wick Rd.
+1 734 413 8300
| 星期一 | 06:00 - 22:00 |
| 星期二 | 06:00 - 22:00 |
| 星期三 | 06:00 - 22:00 |
| 星期四 | 06:00 - 22:00 |
| 星期五 | 06:00 - 22:00 |
| 星期六 | 06:00 - 22:00 |
| 星期日 | 06:00 - 22:00 |
所有關於Priceless的評價
底特律都會韋恩縣機場 Priceless 辦事處的評價
╳
Enterprise則評價
租車地點
Enterprise
底特律都會韋恩縣機場租車地點
338 Lucas Dr
+1 844 934 1085
| 星期一 | 07:00 - 21:00 |
| 星期二 | 07:00 - 21:00 |
| 星期三 | 07:00 - 21:00 |
| 星期四 | 07:00 - 21:00 |
| 星期五 | 07:00 - 21:00 |
| 星期六 | 07:00 - 21:00 |
| 星期日 | 07:00 - 21:00 |
所有關於Enterprise的評價
底特律都會韋恩縣機場 Enterprise 辦事處的評價
最新評價
- 全部評價
- 好評
- 中立
- 負評
-
9.6
缺點： It had a few dents but you were great!
評價由
提供
-
4.0
優點： The customer service was great!
缺點： The rental car was filthy.
評價由提供
-
10.0
優點： staff, they were great
評價由提供
-
10.0
Always good with enterprise
優點： They were even a few dollars more than the other rental companies this time around but I like enterprise so much that I used them
評價由提供
-
10.0
Great Service
優點： I arrived late at night; around midnight and the service was fast, efficient and they gave me a free upgrade.
缺點： It was all great!
評價由提供
-
4.0
優點： Quick easy service for location. Easy to get in and out.
缺點： Charged 46 dollars when we only drove 25 miles. We only used the car to travel to and from location. Very pricy for just a few miles of gas
評價由提供
-
8.8
優點： Quick and easy getting my vehicle. The customer service at this location is SUPERB
評價由提供
-
10.0
Customer service
優點： No one likes working on the holidays including myself. When I got off work and entered the detroit enterprise location the staff was excellent. I remember Heather was extremely nice and helpful and had a smile from ear to ear. She was exceptional and I value that service.
評價由提供
-
8.4
Great customer service
優點： The people we dealt with could not have been better. Friendly, helpful, courteous.
缺點： Although the car was clean on he outside, the inside was dirty, mud on the floor mats and doorways. Smelled of former smokers.
評價由提供
-
9.6
缺點： It had a few dents but you were great!
評價由提供
-
10.0
優點： staff, they were great
評價由提供
-
10.0
Always good with enterprise
優點： They were even a few dollars more than the other rental companies this time around but I like enterprise so much that I used them
評價由提供
-
10.0
Great Service
優點： I arrived late at night; around midnight and the service was fast, efficient and they gave me a free upgrade.
缺點： It was all great!
評價由提供
-
8.8
優點： Quick and easy getting my vehicle. The customer service at this location is SUPERB
評價由提供
-
10.0
Customer service
優點： No one likes working on the holidays including myself. When I got off work and entered the detroit enterprise location the staff was excellent. I remember Heather was extremely nice and helpful and had a smile from ear to ear. She was exceptional and I value that service.
評價由提供
╳
Alamo則評價
租車地點
Alamo
底特律都會韋恩縣機場租車地點
338 Lucas Dr
+1 844 934 1086
| 星期一 | 06:00 - 23:00 |
| 星期二 | 06:00 - 23:00 |
| 星期三 | 06:00 - 23:00 |
| 星期四 | 06:00 - 23:00 |
| 星期五 | 06:00 - 23:00 |
| 星期六 | 06:00 - 23:00 |
| 星期日 | 06:00 - 23:00 |
所有關於Alamo的評價
底特律都會韋恩縣機場 Alamo 辦事處的評價
最新評價
- 全部評價
- 好評
- 中立
- 負評
-
8.8
Consistent, reliable service
優點： Quick, helpful shuttle service with friendly drivers. No-pressure check-in. I love that they accept my "no thank you" and move on. I get to the car quickly without a sales pitch. There are plenty of employees around ready to direct you. A cooler of free bottled water is a lifesaver on a long travel day. Brand new cars, very clean.
缺點： Cheap plastic car felt and sounded like it might colllapse on every bump, was jittery on the highway, crappy handling and oomph. But great gas mileage and it was transportation. I'll never buy a Dodge, but you get what you pay for in an economy rental, and it got us where we needed to go.
評價由提供
-
10.0
優點： Very corteous staff
缺點： None
評價由提供
-
9.6
優點： Friendly and helpful staff. We had a great experience.
評價由提供
-
8.0
優點： Hot dogs and water were a nice touch for a weary traveler
缺點： Additional fees not incuded in initial cost online.
評價由提供
-
10.0
優點： Service was great
缺點： Alamo charges $10 per day extra for a second driver. Luckily the manager waived the fee.
評價由提供
-
6.4
優點： The attendant that helped in the parking lot-"Dexter", great custoomer service
缺點： Lengthy check in because of an issue pulling up my license number in the computer--showed a Canadian license. Constant trying to sell me other features that I had already said no to when I set up rental online. Slow.
評價由提供
-
10.0
Easy access, quick processing
優點： Maybe I got lucky with timing, but I walked right onto a shuttle, spent about 90 seconds at the counter and I was driving. Car was really new and clean. Quick, easy return also. Lots of attentive staff helping people get to the right place and keep moving.
評價由提供
-
10.0
Detroit Airport Alamo - doesn't get any better than this!!!
優點： GREAT SERVICE! The staff is in a good mood - free water, popcorn and chocolates.
評價由提供
-
10.0
Great Car Quality!
優點： The Nissan Rogue our family rented was great for a road trip. It was safe, comfortable and economic.
評價由提供
-
2.0
優點： Nothing
缺點： That they charged me for a walk up instead of my reservation price. Which cost me over double.
評價由提供
-
9.6
Detroit Metro Alamo ROCKS!
優點： The staff at this location is WONDERFUL. Everybody in a good mood. Free popcorn, water etc. Just GREAT to deal with. Thanks so much folks!!!
評價由提供
-
10.0
UMich graduation visit
優點： Staff wore UM shirts, friendly, fast, and on lot upgrade to car of my choice. Snacks offered and proactive airport bus driver in getting us to Alamo on that trip from airport on return to Portland.
評價由提供
-
8.8
Consistent, reliable service
優點： Quick, helpful shuttle service with friendly drivers. No-pressure check-in. I love that they accept my "no thank you" and move on. I get to the car quickly without a sales pitch. There are plenty of employees around ready to direct you. A cooler of free bottled water is a lifesaver on a long travel day. Brand new cars, very clean.
缺點： Cheap plastic car felt and sounded like it might colllapse on every bump, was jittery on the highway, crappy handling and oomph. But great gas mileage and it was transportation. I'll never buy a Dodge, but you get what you pay for in an economy rental, and it got us where we needed to go.
評價由提供
-
10.0
優點： Very corteous staff
缺點： None
評價由提供
-
9.6
優點： Friendly and helpful staff. We had a great experience.
評價由提供
-
10.0
優點： Service was great
缺點： Alamo charges $10 per day extra for a second driver. Luckily the manager waived the fee.
評價由提供
-
10.0
Easy access, quick processing
優點： Maybe I got lucky with timing, but I walked right onto a shuttle, spent about 90 seconds at the counter and I was driving. Car was really new and clean. Quick, easy return also. Lots of attentive staff helping people get to the right place and keep moving.
評價由提供
-
10.0
Detroit Airport Alamo - doesn't get any better than this!!!
優點： GREAT SERVICE! The staff is in a good mood - free water, popcorn and chocolates.
評價由提供
-
10.0
Great Car Quality!
優點： The Nissan Rogue our family rented was great for a road trip. It was safe, comfortable and economic.
評價由提供
-
9.6
Detroit Metro Alamo ROCKS!
優點： The staff at this location is WONDERFUL. Everybody in a good mood. Free popcorn, water etc. Just GREAT to deal with. Thanks so much folks!!!
評價由提供
-
10.0
UMich graduation visit
優點： Staff wore UM shirts, friendly, fast, and on lot upgrade to car of my choice. Snacks offered and proactive airport bus driver in getting us to Alamo on that trip from airport on return to Portland.
評價由提供
-
6.4
優點： The attendant that helped in the parking lot-"Dexter", great custoomer service
缺點： Lengthy check in because of an issue pulling up my license number in the computer--showed a Canadian license. Constant trying to sell me other features that I had already said no to when I set up rental online. Slow.
評價由提供
-
2.0
優點： Nothing
缺點： That they charged me for a walk up instead of my reservation price. Which cost me over double.
評價由提供
╳
Hertz則評價
租車地點
Hertz
底特律都會韋恩縣機場租車地點
289b Lucas Drive
+1 734 941 4747
| 星期一 | 00:00 - 23:59 |
| 星期二 | 00:00 - 23:59 |
| 星期三 | 00:00 - 23:59 |
| 星期四 | 00:00 - 23:59 |
| 星期五 | 00:00 - 23:59 |
| 星期六 | 00:00 - 23:59 |
| 星期日 | 00:00 - 23:59 |
所有關於Hertz的評價
底特律都會韋恩縣機場 Hertz 辦事處的評價
最新評價
- 全部評價
- 好評
- 中立
- 負評
-
7.2
Great car, some staff not-so-great
優點： Car was excellent -- clean and ready to go. Unnecessary stress at initial check-out, but returning the car was quick and easy.
缺點： Initial check-out was bad. Credit card reader didn't work, and rather than try another one (that particular card reader wasn't working), I was told to call the third party I had pre-paid for the rental (Kayak) and tell them I'd have to use a different card. Finally, I went to a different clerk further down the counter who simply ran my card on her card reader and it was fine. The whole encounter added another 15 minutes of unnecessary stress. I had also noticed the customer in front of me having a similar problem with the same clerk.
評價由提供
-
10.0
Great Car
優點： I was expecting a Corolla and was disappointed when it wasn't available. The rental agent thought I might like a Chevy Cruise and she was right! It was very comfortable and performed well around town and on the highways.
評價由提供
-
10.0
優點： I appreciated the quick service once I arrived. In addition, the car was in excellent condition.
缺點： Nothing - it was a great experience.
評價由提供
-
10.0
Excellent
優點： I was able to choose a Camry which I love. Pick up and drop off were super fast.
缺點： The car was not clean; especially the windows so I had to wash it myself.
評價由提供
-
10.0
優點： low low cost
缺點： line at the counter/not enough registers open
評價由提供
-
10.0
Great car - Great prcie - Great service!
優點： The car was excellent and the price was even better!
評價由提供
-
6.4
優點： very clean car, nice car
缺點： When I picked up the car person was rude
評價由提供
-
6.4
缺點： Check engine light was on and car ran like horrible. Transmission sounded like it was about to explode but I didn't have time to drive back to Hertz to get a different vehicle.
評價由提供
-
2.0
優點： Nothing
缺點： Everything the experience is awful and awful customer service
評價由提供
-
8.8
優點： Quick pick up and drop off.
缺點： Car wasn't great for the travel needed.
評價由提供
-
5.6
優點： Pick up/drop off was relatively easy
缺點： Didn't get the car we reserved, or a similar car. Got a smaller one, which was NOT appreciated. We ordered and paid for the larger car for more than one reason. No one responded when we tried to call in with the complaint.
評價由提供
-
8.0
優點： Ease on pick up and return
評價由提供
-
10.0
Great Car
優點： I was expecting a Corolla and was disappointed when it wasn't available. The rental agent thought I might like a Chevy Cruise and she was right! It was very comfortable and performed well around town and on the highways.
評價由提供
-
10.0
優點： I appreciated the quick service once I arrived. In addition, the car was in excellent condition.
缺點： Nothing - it was a great experience.
評價由提供
-
10.0
Excellent
優點： I was able to choose a Camry which I love. Pick up and drop off were super fast.
缺點： The car was not clean; especially the windows so I had to wash it myself.
評價由提供
-
10.0
優點： low low cost
缺點： line at the counter/not enough registers open
評價由提供
-
10.0
Great car - Great prcie - Great service!
優點： The car was excellent and the price was even better!
評價由提供
-
8.8
優點： Quick pick up and drop off.
缺點： Car wasn't great for the travel needed.
評價由提供
-
7.2
Great car, some staff not-so-great
優點： Car was excellent -- clean and ready to go. Unnecessary stress at initial check-out, but returning the car was quick and easy.
缺點： Initial check-out was bad. Credit card reader didn't work, and rather than try another one (that particular card reader wasn't working), I was told to call the third party I had pre-paid for the rental (Kayak) and tell them I'd have to use a different card. Finally, I went to a different clerk further down the counter who simply ran my card on her card reader and it was fine. The whole encounter added another 15 minutes of unnecessary stress. I had also noticed the customer in front of me having a similar problem with the same clerk.
評價由提供
-
8.0
優點： Ease on pick up and return
評價由提供
-
6.4
優點： very clean car, nice car
缺點： When I picked up the car person was rude
評價由提供
-
6.4
缺點： Check engine light was on and car ran like horrible. Transmission sounded like it was about to explode but I didn't have time to drive back to Hertz to get a different vehicle.
評價由提供
-
2.0
優點： Nothing
缺點： Everything the experience is awful and awful customer service
評價由提供
-
5.6
優點： Pick up/drop off was relatively easy
缺點： Didn't get the car we reserved, or a similar car. Got a smaller one, which was NOT appreciated. We ordered and paid for the larger car for more than one reason. No one responded when we tried to call in with the complaint.
評價由提供
╳
National則評價
租車地點
National
底特律都會韋恩縣機場租車地點
338 Lucas Dr
+1 844 934 1087
| 星期一 | 06:00 - 23:00 |
| 星期二 | 06:00 - 23:00 |
| 星期三 | 06:00 - 23:00 |
| 星期四 | 06:00 - 23:00 |
| 星期五 | 06:00 - 23:00 |
| 星期六 | 06:00 - 23:00 |
| 星期日 | 06:00 - 23:00 |
所有關於National的評價
底特律都會韋恩縣機場 National 辦事處的評價
最新評價
- 全部評價
- 好評
- 中立
- 負評
-
10.0
No extra charge!
優點： I overslept after international travel and returned the car late...it felt so good not to be dinged for that!
評價由提供
-
10.0
Half the price of Hertz where I am a gold member.
優點： Great car, great price and great service.
評價由提供
-
2.0
缺點： Your website had a picture of a convertible which is what we wanted. Of course there were none but the people from National said that this is a trick by Kyak to deceive their customers. We were really wanting that car and got screwed. Thanks for the LIE
評價由提供
-
4.4
Pickup was terrible. Drop off was easy
優點： The car was great and drop off was quick and easy.
缺點： The pickup was terrible. Attendant in the lot just stared right through me as I asked a question 3 times and then yelled into his radio. Eventually I gave up and figured it out myself. He never acknowledged that I was even standing there. Then i walked all the way across the lot to the building and the clerk inside asked a bunch of questions about insurance even though I purchased it when I booked the car. I didn't know it was third party but he acted like it was no good. Then told me to go out by the fence to get a truck. The only vehicles by the fence were needing maintenance. Someone drove by and told me to go back in and have him call for one. So I did. Waited 15 more minutes and the lady from Alamo came to ask if I was waiting for a truck and that it had been parked on the other side.
評價由提供
-
2.0
缺點： Your website had a picture of a convertible which is what we wanted. Of course there were none but the people from National said that this is a trick by Kyak to deceive their customers. We were really wanting that car and got screwed. Thanks for the LIE
評價由提供
-
4.4
Pickup was terrible. Drop off was easy
優點： The car was great and drop off was quick and easy.
缺點： The pickup was terrible. Attendant in the lot just stared right through me as I asked a question 3 times and then yelled into his radio. Eventually I gave up and figured it out myself. He never acknowledged that I was even standing there. Then i walked all the way across the lot to the building and the clerk inside asked a bunch of questions about insurance even though I purchased it when I booked the car. I didn't know it was third party but he acted like it was no good. Then told me to go out by the fence to get a truck. The only vehicles by the fence were needing maintenance. Someone drove by and told me to go back in and have him call for one. So I did. Waited 15 more minutes and the lady from Alamo came to ask if I was waiting for a truck and that it had been parked on the other side.
評價由提供
╳
Avis則評價
租車地點
Avis
底特律都會韋恩縣機場租車地點
295 Lucas Drive
+1 734 942 3450
| 星期一 | 00:00 - 23:59 |
| 星期二 | 00:00 - 23:59 |
| 星期三 | 00:00 - 23:59 |
| 星期四 | 00:00 - 23:59 |
| 星期五 | 00:00 - 23:59 |
| 星期六 | 00:00 - 23:59 |
| 星期日 | 00:00 - 23:59 |
所有關於Avis的評價
底特律都會韋恩縣機場 Avis 辦事處的評價
最新評價
- 全部評價
- 好評
- 中立
- 負評
-
5.6
優點： Staff i detroit pickup was not very helpful, the man did not explain anything, and didnt know why I was getting charged 50 dollars over the original quote. I fueled up before returning and the person at the drop of said i did t need to since the gas was included in the deal.. sooooo i spend 40 bucks to fuel something i didnt have to. Going back to enterprise with my crew
缺點： Communication
評價由提供
-
10.0
優點： Buses were easy to find, rental desk was fast, car was fine.
評價由提供
-
3.2
缺點： 2 hrs to pick up reserved vehicle Same as flight time
評價由提供
-
2.8
優點： Nothing
缺點： The check in process took about 30 minutes. The car smelled like marijuana........it was so bad that my clothes smelled like it when I went to my meetings. I had a couple clients comment about it.......
評價由提供
-
10.0
優點： So easy! Everyone was very friendly and fast. That was my best big city airport rental experience ever!
評價由提供
-
5.2
Disappointed in Avis quality control
優點： The Volvo V60 was an awesome car overall — really comfortable, responsive and got good gas mileage.
缺點： Almost everything went wrong with this 3 day rental. I wasn’t on Avis Preferred yet that’s my tier listing. The car class we ordered (intermediate SUV) wasn’t available although the parking lot was PACKED with SUVs — we tried to take several others but “they weren’t in the computer” (in all fairness, our agent, Sara, was really great — it appeared to be a back office and operations staff problem). Since we had waited 45 minutes already, we swapped UP to the Volvo V60 - the car stank of cigarette smoke, it hadn’t been washed (why was it in the system if it hadn’t been cleaned?) and it had big scratches on three sides. We stopped at the exit gate and had the nice guy there fill out a damage report including the smoke. Then the low tire pressure guage went off — we filled up the tires and it still stayed on the whole weekend — stressful! We had guests who told us our car stank of smoke.... When we returned it, there was no one there to do a check in (on a Monday at 5pm) for 15 minutes... THen I had to show him my damage report — he wanted to take it — I told him “no way - this is MY copy and you have your own.” Guess he gave up and just charged me. Probably someone else is getting the car without a cleaning also... Detroit - get your act together!
評價由提供
-
8.0
優點： It was easy to drop off
缺點： Waiting for a bus in the cold was a little longer than I would have liked
評價由提供
-
4.8
缺點： Car was filthy at pickup. Salt on floor mats, sticky gunk in cup holders.
評價由提供
-
4.0
優點： They had a car when no one else did.
缺點： Slow slow slow
評價由提供
-
3.2
優點： The size car was the car promised
缺點： from the time of check in to actually driving off the lot was over 3 hours. Customer service was very poor and very slow. Even after being assigned a car from the counter it took over 45 minutes of waiting until it was clean. The car was 1/8 low on gas, the car stunk (probably a smoker before us), and the car was dirty. Overall poor experience with DTW Avis. I never had a problem with Avis at other locations and have rented recently. I the future I will try and avoid Avis DTW.
評價由提供
-
2.0
缺點： wouldn't honor quoted price. hidden fees. terrible service to resolve issue.
評價由提供
-
2.0
Would not honor quote. Hidden fees double wuote
優點： Noyhing
缺點： Quoted 222 then when we got there price was $375 because not unlimited mileage. Plus had to wait in line 45 minutes to get to counter. Staff were not helpful and had to book another online reservation (counter people unwilling / unable to help) to resolve issue. I even had a confirmation email saying total cost $222. Horrible
評價由提供
-
5.6
優點： Staff i detroit pickup was not very helpful, the man did not explain anything, and didnt know why I was getting charged 50 dollars over the original quote. I fueled up before returning and the person at the drop of said i did t need to since the gas was included in the deal.. sooooo i spend 40 bucks to fuel something i didnt have to. Going back to enterprise with my crew
缺點： Communication
評價由提供
-
3.2
缺點： 2 hrs to pick up reserved vehicle Same as flight time
評價由提供
-
2.8
優點： Nothing
缺點： The check in process took about 30 minutes. The car smelled like marijuana........it was so bad that my clothes smelled like it when I went to my meetings. I had a couple clients comment about it.......
評價由提供
-
5.2
Disappointed in Avis quality control
優點： The Volvo V60 was an awesome car overall — really comfortable, responsive and got good gas mileage.
缺點： Almost everything went wrong with this 3 day rental. I wasn’t on Avis Preferred yet that’s my tier listing. The car class we ordered (intermediate SUV) wasn’t available although the parking lot was PACKED with SUVs — we tried to take several others but “they weren’t in the computer” (in all fairness, our agent, Sara, was really great — it appeared to be a back office and operations staff problem). Since we had waited 45 minutes already, we swapped UP to the Volvo V60 - the car stank of cigarette smoke, it hadn’t been washed (why was it in the system if it hadn’t been cleaned?) and it had big scratches on three sides. We stopped at the exit gate and had the nice guy there fill out a damage report including the smoke. Then the low tire pressure guage went off — we filled up the tires and it still stayed on the whole weekend — stressful! We had guests who told us our car stank of smoke.... When we returned it, there was no one there to do a check in (on a Monday at 5pm) for 15 minutes... THen I had to show him my damage report — he wanted to take it — I told him “no way - this is MY copy and you have your own.” Guess he gave up and just charged me. Probably someone else is getting the car without a cleaning also... Detroit - get your act together!
評價由提供
-
4.8
缺點： Car was filthy at pickup. Salt on floor mats, sticky gunk in cup holders.
評價由提供
-
4.0
優點： They had a car when no one else did.
缺點： Slow slow slow
評價由提供
-
3.2
優點： The size car was the car promised
缺點： from the time of check in to actually driving off the lot was over 3 hours. Customer service was very poor and very slow. Even after being assigned a car from the counter it took over 45 minutes of waiting until it was clean. The car was 1/8 low on gas, the car stunk (probably a smoker before us), and the car was dirty. Overall poor experience with DTW Avis. I never had a problem with Avis at other locations and have rented recently. I the future I will try and avoid Avis DTW.
評價由提供
-
2.0
缺點： wouldn't honor quoted price. hidden fees. terrible service to resolve issue.
評價由提供
-
2.0
Would not honor quote. Hidden fees double wuote
優點： Noyhing
缺點： Quoted 222 then when we got there price was $375 because not unlimited mileage. Plus had to wait in line 45 minutes to get to counter. Staff were not helpful and had to book another online reservation (counter people unwilling / unable to help) to resolve issue. I even had a confirmation email saying total cost $222. Horrible
評價由提供
╳
Dollar則評價
租車地點
Dollar
底特律都會韋恩縣機場租車地點
334 Lucas Dr
+1 866 434 2226
| 星期一 | 09:00 - 17:00 |
| 星期二 | 09:00 - 18:00 |
| 星期三 | 09:00 - 18:00 |
| 星期四 | 09:00 - 18:00 |
| 星期五 | 09:00 - 18:00 |
| 星期六 | |
| 星期日 |
所有關於Dollar的評價
底特律都會韋恩縣機場 Dollar 辦事處的評價
最新評價
- 全部評價
- 好評
- 中立
- 負評
-
3.6
缺點： Arrived to pick up reserved car. Was not available. Clerk was rude and blamed me. I called customer service who hung up on me. Then my membership was deleted. I am now with enterprise. Very happy there.
評價由提供
-
10.0
great service - great car - great rate
優點： Terrific service at the counter - easy pick up process, great car, no problems at all. Renting from them again this week!
評價由提供
-
6.0
優點： Staff very pleasant and helpful
缺點： limited selection
評價由提供
-
2.4
缺點： Poor customer service, agent was very aggressive with insurance and with overt judgment and comments. Poor car condition, lots of dings and scratches on car. No one came to assist with car in lot. Car had brake issues and transmission issues.
評價由提供
-
8.0
優點： Good customer service, in and out.
評價由提供
-
5.2
缺點： The price was too high
評價由提供
-
10.0
Everything worked quickly from pick up to check in
優點： Friendly counter staff . With no push for anything extra .
缺點： Nothing
評價由提供
-
2.0
Awful experience
缺點： You let me book a car rental that was already closed. I would have had to wait 4 hours until they opened. I will never book a car rental through Kayak again!!
評價由提供
-
7.6
缺點： Had to go get the car myself and the outside of the car was extremely dirty.
評價由提供
-
7.6
Too much time to pick-up car
優點： Friendliness of staff
缺點： Off site location Airport bus and rental shuttle was needed to get to rental location; a process that took at least one hour!. No prior notification when booking car that there is a cashless system for tolls. Felt obligated to purchase prepaid tour (which I am inquiring about refund for unused day).
評價由提供
-
8.8
Super-fast & friendly service
優點： Employees were professional and friendly, & there was zero wait time both for pick-up and drop-off.
缺點： I “had my choice” of only 3 identical vehicles - that’s all they had on the lot. And the vehicle had a dirty windshield (interior) and washer fluid that left the exterior dirtier than before - not good in a Detroit winter! Also, the return shuttle driver drive with a coffee cup in her hand and frequently let go of the wheel to have coffee in one hand and the CB radio in the other - not safe!
評價由提供
-
5.2
Dollar- they won't pick you up.
缺點： Had a flat the first day- out of anyone's control. Customer service was VERY user-unfriendly: kept getting the same automated menu no matter what number we called. Could not get numbers for any physical offices and had difficulty getting a human being. Finally got someone- they told us Dollar would send someone out to put the donut on (for a fee, of course). Initially told the wait would be three hours (ended up being about an hour)- this was December in Michigan. Then told we could exchange the car, but had to drive it in to the closest office, 45 minutes away. Cust service couldn't get a hold of that office, so we had to drive on interstates at 50mph on the donut over an hour to exchange at a Hertz (Dollar's parent company). Unbelievable that they didn't send someone out with the exchange car. Killed a day of our vacation.
評價由提供
-
10.0
great service - great car - great rate
優點： Terrific service at the counter - easy pick up process, great car, no problems at all. Renting from them again this week!
評價由提供
-
10.0
Everything worked quickly from pick up to check in
優點： Friendly counter staff . With no push for anything extra .
缺點： Nothing
評價由提供
-
8.8
Super-fast & friendly service
優點： Employees were professional and friendly, & there was zero wait time both for pick-up and drop-off.
缺點： I “had my choice” of only 3 identical vehicles - that’s all they had on the lot. And the vehicle had a dirty windshield (interior) and washer fluid that left the exterior dirtier than before - not good in a Detroit winter! Also, the return shuttle driver drive with a coffee cup in her hand and frequently let go of the wheel to have coffee in one hand and the CB radio in the other - not safe!
評價由提供
-
8.0
優點： Good customer service, in and out.
評價由提供
-
7.6
缺點： Had to go get the car myself and the outside of the car was extremely dirty.
評價由提供
-
7.6
Too much time to pick-up car
優點： Friendliness of staff
缺點： Off site location Airport bus and rental shuttle was needed to get to rental location; a process that took at least one hour!. No prior notification when booking car that there is a cashless system for tolls. Felt obligated to purchase prepaid tour (which I am inquiring about refund for unused day).
評價由提供
-
3.6
缺點： Arrived to pick up reserved car. Was not available. Clerk was rude and blamed me. I called customer service who hung up on me. Then my membership was deleted. I am now with enterprise. Very happy there.
評價由提供
-
6.0
優點： Staff very pleasant and helpful
缺點： limited selection
評價由提供
-
2.4
缺點： Poor customer service, agent was very aggressive with insurance and with overt judgment and comments. Poor car condition, lots of dings and scratches on car. No one came to assist with car in lot. Car had brake issues and transmission issues.
評價由提供
-
5.2
缺點： The price was too high
評價由提供
-
2.0
Awful experience
缺點： You let me book a car rental that was already closed. I would have had to wait 4 hours until they opened. I will never book a car rental through Kayak again!!
評價由提供
-
5.2
Dollar- they won't pick you up.
缺點： Had a flat the first day- out of anyone's control. Customer service was VERY user-unfriendly: kept getting the same automated menu no matter what number we called. Could not get numbers for any physical offices and had difficulty getting a human being. Finally got someone- they told us Dollar would send someone out to put the donut on (for a fee, of course). Initially told the wait would be three hours (ended up being about an hour)- this was December in Michigan. Then told we could exchange the car, but had to drive it in to the closest office, 45 minutes away. Cust service couldn't get a hold of that office, so we had to drive on interstates at 50mph on the donut over an hour to exchange at a Hertz (Dollar's parent company). Unbelievable that they didn't send someone out with the exchange car. Killed a day of our vacation.
評價由提供
╳
Thrifty則評價
租車地點
Thrifty
底特律都會韋恩縣機場租車地點
334 Lucas Dr
+1 877 283 0898
| 星期一 | 09:00 - 17:00 |
| 星期二 | 09:00 - 18:00 |
| 星期三 | 09:00 - 18:00 |
| 星期四 | 09:00 - 18:00 |
| 星期五 | 09:00 - 18:00 |
| 星期六 | |
| 星期日 |
所有關於Thrifty的評價
底特律都會韋恩縣機場 Thrifty 辦事處的評價
最新評價
- 全部評價
- 好評
- 中立
- 負評
-
10.0
優點： Tricia was top-notch, extremely helpful to me when I was picking up the car and dropping it off. I wish more rental car companies had people like her to help folks like me!
評價由提供
-
7.2
優點： 2019 Camry was a great car.
缺點： $13/day to add a spouse as a driver is ridiculous. Every other car rental company that I’ve used does this for free. Will not be using Thrifty in the future on this basis.
評價由提供
-
3.6
缺點： Vehicle smelled like smoke. Vehicle not ready when arrived. Rude drop off.
評價由提供
-
7.2
優點： The pickup was easy since there was no other customer in the office. The place was D E A D. That was good for me.
缺點： The drop off process was very poor. There was no attendant. I was just told to leave the car in the lot and walk away. Someone would process it later and send me a receipt. But one day later I still do not have a receipt !!
評價由提供
-
7.2
優點： The van ran good. We needed to keep it longer, it was very easy to call the 800 # and extent the time.
缺點： The pick up & drop off process needs improvement. The people behind the desk seem indifferent and lazy. We had to write down the damage on the vehicle, which was dirty and hard to tell. Upon return, there was no one outside to accept the vehicle. When I went inside, I was asked to return the key to the vehicle & get the mileage. No one looked at the car
評價由提供
-
5.2
優點： Staff was friendly
缺點： The shuttle took 15min to come, it was nowhere in sight, while Avis and Hertz etc has 3 come by one after the other, barely picked me up right before 1am, it’s when they close, so i almost didn’t get my car. Stood in the cold for awhile. It wasn’t that unbearable but the fact that i saw everyone else’s shuttle come 3 times and my company closed at 1am and it was 12:52 when they picked me up. I would rather not use Thrifty’s again if i has a choice.
評價由提供
-
7.2
缺點： Car was not ready when we arrived
評價由提供
-
7.2
優點： Nice car
缺點： Pick-up was hectic and I think I was charged more than I was quoted
評價由提供
-
8.0
優點： Drop-off was smooth. Car was clean and a good choice.
缺點： The car was in need of an oil change the whole time, according to the display, as well as having the tire pressure low, which i had to look at the whole time, but no trouble, really. The computers were down at pick-up, which made the wait about an hour, but the agents were quite friendly and apologetic about the situation
評價由提供
-
6.4
優點： Drop off was easy. Process was quick.
缺點： Booked a "luxury" car. Upon arrival I was told they didn't have any cars in that category. Why let me book it then? I ended up with a Toyota Corolla....hardly luxury. They said on the plus side, I didn't get charged any extra. I should have been charged less in my opinion. Why pay for luxury but receive compact?
評價由提供
-
10.0
優點： I had a very little time to catch my flight. The staff was extremely helpful in meeting my needs.
缺點： Nothing.
評價由提供
-
6.0
優點： Staff was nice and helpful. Car was clean.
缺點： Check-in was abysmal. It doesn't seem like we should have had to wait 40 minutes to pick up a car.
評價由提供
-
10.0
優點： Tricia was top-notch, extremely helpful to me when I was picking up the car and dropping it off. I wish more rental car companies had people like her to help folks like me!
評價由提供
-
10.0
優點： I had a very little time to catch my flight. The staff was extremely helpful in meeting my needs.
缺點： Nothing.
評價由提供
-
7.2
優點： 2019 Camry was a great car.
缺點： $13/day to add a spouse as a driver is ridiculous. Every other car rental company that I’ve used does this for free. Will not be using Thrifty in the future on this basis.
評價由提供
-
7.2
優點： The pickup was easy since there was no other customer in the office. The place was D E A D. That was good for me.
缺點： The drop off process was very poor. There was no attendant. I was just told to leave the car in the lot and walk away. Someone would process it later and send me a receipt. But one day later I still do not have a receipt !!
評價由提供
-
7.2
優點： The van ran good. We needed to keep it longer, it was very easy to call the 800 # and extent the time.
缺點： The pick up & drop off process needs improvement. The people behind the desk seem indifferent and lazy. We had to write down the damage on the vehicle, which was dirty and hard to tell. Upon return, there was no one outside to accept the vehicle. When I went inside, I was asked to return the key to the vehicle & get the mileage. No one looked at the car
評價由提供
-
7.2
缺點： Car was not ready when we arrived
評價由提供
-
7.2
優點： Nice car
缺點： Pick-up was hectic and I think I was charged more than I was quoted
評價由提供
-
8.0
優點： Drop-off was smooth. Car was clean and a good choice.
缺點： The car was in need of an oil change the whole time, according to the display, as well as having the tire pressure low, which i had to look at the whole time, but no trouble, really. The computers were down at pick-up, which made the wait about an hour, but the agents were quite friendly and apologetic about the situation
評價由提供
-
3.6
缺點： Vehicle smelled like smoke. Vehicle not ready when arrived. Rude drop off.
評價由提供
-
5.2
優點： Staff was friendly
缺點： The shuttle took 15min to come, it was nowhere in sight, while Avis and Hertz etc has 3 come by one after the other, barely picked me up right before 1am, it’s when they close, so i almost didn’t get my car. Stood in the cold for awhile. It wasn’t that unbearable but the fact that i saw everyone else’s shuttle come 3 times and my company closed at 1am and it was 12:52 when they picked me up. I would rather not use Thrifty’s again if i has a choice.
評價由提供
-
6.4
優點： Drop off was easy. Process was quick.
缺點： Booked a "luxury" car. Upon arrival I was told they didn't have any cars in that category. Why let me book it then? I ended up with a Toyota Corolla....hardly luxury. They said on the plus side, I didn't get charged any extra. I should have been charged less in my opinion. Why pay for luxury but receive compact?
評價由提供
-
6.0
優點： Staff was nice and helpful. Car was clean.
缺點： Check-in was abysmal. It doesn't seem like we should have had to wait 40 minutes to pick up a car.
評價由提供
╳
Payless則評價
租車地點
Payless
底特律都會韋恩縣機場租車地點
Building 287 Lucas Drive
+1 734 941 0719
| 星期一 | 07:00 - 23:00 |
| 星期二 | 07:00 - 23:00 |
| 星期三 | 07:00 - 23:00 |
| 星期四 | 07:00 - 23:00 |
| 星期五 | 07:00 - 23:00 |
| 星期六 | 07:00 - 23:00 |
| 星期日 | 07:00 - 23:00 |
所有關於Payless的評價
底特律都會韋恩縣機場 Payless 辦事處的評價
最新評價
- 全部評價
- 好評
- 中立
- 負評
-
2.0
優點： Nothing. Dumped Payless rental retrieval of rental car to Avis center where the lines were horrendous. Waited for more than an hour long to get a car instead of full size SUV for which I paid for. Most horrible rental car experience!
評價由提供
-
2.0
優點： The Budget car rental staff and policy are the worst I have ever dealt with. Especially Kayak. HOW CAN YOU LET A DRIVER RESERVE A VEHICLE THAT YOU MUST BE 25 TO RESERVE AND THEN CANCEL FOR A FEE. WITH NO AGE VERIFICATION. Completely B.S
缺點： HAVE AGE VERIFICATION BEFORE RESERVING A CAR THAT REQUIRES A CERTAIN AGE TO EVEN PICK UP!!!!!
評價由提供
-
6.4
優點： Car was nice, new, and clean.
缺點： No one at front desk for 15-20 min when they opened. Hard to see signage at DTW. No one really there for dropoff outside too plus hard to see dropoff signage.
評價由提供
-
3.6
缺點： Car smelled HEAVILY of marijuana and cleaning solution. Extra long wait for shuttle on both ends of the journey.
評價由提供
-
10.0
優點： Friendly staff, easy pick up, and drop off.
缺點： N/A
評價由提供
-
10.0
優點： Wonderful staff!
評價由提供
-
8.0
優點： Easy drop off
缺點： Long line due to computer issue.
評價由提供
-
4.8
優點： Drop off was easy, I'll give them that. But honestly, that was about it. Skip to "what could have been better for the rest of the story"
缺點： Waited nearly an hour to pick the car up. One desk clerk checking in a line of people out the door. Cars weren't ready for customers, had to keep waiting for them to "find" cars from Avis (their parent company) to give to the folks in line in front of me. Car was absolutely filthy on pick up.
評價由提供
-
8.8
缺點： Only reason you didn’t get Excellent was because I was told one price & then at the counter I was presented a higher price +$125.00 than I was originally quoted when I made the reservation.
評價由提供
-
4.4
優點： Yes the staff was friendly and helpful and the drop off was easy. It took me awhile to locate someone to pick up the car.
缺點： The cleanliness and smell in the interior of the car. The price to extend could have been less.
評價由提供
-
4.4
優點： Friendly staff
缺點： Extremely disorganized. Took over 1/2 hr. To get car and get off lot and it wasn’t even busy. Seems like they didn’t have enough cars. Folks behind counter were nice but a tad unprofessional in their banter between each other’s. Done with Payless
評價由提供
-
9.2
優點： The car was in great condition. It was very clean and it ran perfectly. I loved the CarPlay accessory. The staff members were very nice.
缺點： The desk was understaffed and it took a while to get the car. The staff was very kind, though.
評價由提供
-
10.0
優點： Friendly staff, easy pick up, and drop off.
缺點： N/A
評價由提供
-
10.0
優點： Wonderful staff!
評價由提供
-
8.8
缺點： Only reason you didn’t get Excellent was because I was told one price & then at the counter I was presented a higher price +$125.00 than I was originally quoted when I made the reservation.
評價由提供
-
9.2
優點： The car was in great condition. It was very clean and it ran perfectly. I loved the CarPlay accessory. The staff members were very nice.
缺點： The desk was understaffed and it took a while to get the car. The staff was very kind, though.
評價由提供
-
2.0
優點： Nothing. Dumped Payless rental retrieval of rental car to Avis center where the lines were horrendous. Waited for more than an hour long to get a car instead of full size SUV for which I paid for. Most horrible rental car experience!
評價由提供
-
2.0
優點： The Budget car rental staff and policy are the worst I have ever dealt with. Especially Kayak. HOW CAN YOU LET A DRIVER RESERVE A VEHICLE THAT YOU MUST BE 25 TO RESERVE AND THEN CANCEL FOR A FEE. WITH NO AGE VERIFICATION. Completely B.S
缺點： HAVE AGE VERIFICATION BEFORE RESERVING A CAR THAT REQUIRES A CERTAIN AGE TO EVEN PICK UP!!!!!
評價由提供
-
6.4
優點： Car was nice, new, and clean.
缺點： No one at front desk for 15-20 min when they opened. Hard to see signage at DTW. No one really there for dropoff outside too plus hard to see dropoff signage.
評價由提供
-
3.6
缺點： Car smelled HEAVILY of marijuana and cleaning solution. Extra long wait for shuttle on both ends of the journey.
評價由提供
-
4.8
優點： Drop off was easy, I'll give them that. But honestly, that was about it. Skip to "what could have been better for the rest of the story"
缺點： Waited nearly an hour to pick the car up. One desk clerk checking in a line of people out the door. Cars weren't ready for customers, had to keep waiting for them to "find" cars from Avis (their parent company) to give to the folks in line in front of me. Car was absolutely filthy on pick up.
評價由提供
-
4.4
優點： Yes the staff was friendly and helpful and the drop off was easy. It took me awhile to locate someone to pick up the car.
缺點： The cleanliness and smell in the interior of the car. The price to extend could have been less.
評價由提供
-
4.4
優點： Friendly staff
缺點： Extremely disorganized. Took over 1/2 hr. To get car and get off lot and it wasn’t even busy. Seems like they didn’t have enough cars. Folks behind counter were nice but a tad unprofessional in their banter between each other’s. Done with Payless
評價由提供
╳
Budget則評價
租車地點
Budget
底特律都會韋恩縣機場租車地點
Building 287 Lucas Drive
+1 734 941 3632
| 星期一 | 00:00 - 01:00 06:00 - 23:59 |
| 星期二 | 00:00 - 01:00 06:00 - 23:59 |
| 星期三 | 00:00 - 01:00 06:00 - 23:59 |
| 星期四 | 00:00 - 01:00 06:00 - 23:59 |
| 星期五 | 00:00 - 01:00 06:00 - 23:59 |
| 星期六 | 00:00 - 01:00 06:00 - 23:59 |
| 星期日 | 00:00 - 01:00 06:00 - 23:59 |
所有關於Budget的評價
底特律都會韋恩縣機場 Budget 辦事處的評價
最新評價
- 全部評價
- 好評
- 中立
- 負評
-
5.2
優點： car was clean when we finally got a car
缺點： shuttle took forever, line at counter was long, they were giving out cars that weren't ready
評價由提供
-
4.4
優點： The Staff was overwhelmed but they tried to be helpful.
缺點： The wait at the counter to pickup the vehicle was over an hour. Once you received your documents it was another half hour for them to delivery your car to you. Drop off took 15 minutes for someone to check in the vehicle. Staffing or training, or both were seriously lacking.
評價由提供
-
2.0
優點： The workers lie alot
評價由提供
-
3.6
缺點： Since they are combining Avis, Budget, and Payless together, service was horrible. It took us three hours to get the rental car. When we dropped off the car it took us forever to get the shuttle from the rental car place to the airport. Overall bad experience.
評價由提供
-
2.0
優點： They didn't have any cars to rent when I got there. I had to cancel.
缺點： Don't rent cars if there is nothing available.
評價由提供
-
8.8
缺點： i'd like more flexibility to extend the rental longer, and get a discount for that extra period.
評價由提供
-
3.6
缺點： Being in a hurry, the SUV I picked up was full of skunk weed smell. So I had to go back up to counter to get another. That SUV had slippers and flip flops in the back seat. Apparently they don’t have time to clean their vehicles
評價由提供
-
6.0
優點： try to charge me fuel charge when fuel tank was full
評價由提供
-
7.6
優點： Convenient location. The customer service lady at pick-up could not have been more friendly.
缺點： Car smelled like previous renter had smoked in it - Spraying it with Febreeze every so often helped, but didn't completely eliminate the problem. I had signed up for the insurance when I reserved the car, so I thought that is what they meant when they asked me if I wanted insurance. It wasn't. They added their own insurance policy which was much more than the plan I had agreed to with the reservation. I was able to get it fixed so I wasn't paying for double insurance and trust me their insurance is about triple what the other insurance was. Lesson learned. Finally, drop off was not as easy as expected. Didn't know I was supposed to hunt down the car with the flashing yellow light in the parking lot, so after going inside, I had to go back out and drive around the lot. Once I found her, she wanted the car parked somewhere else so I had to move the car again. Wish they had an easier drop-off.
評價由提供
-
8.8
缺點： Price
評價由提供
-
10.0
優點： Very nice car.
缺點： Nothing
評價由提供
-
10.0
優點： An upgrade without even asking for it :) The front desk staff was professional and courteous and even walked me to my car :)
缺點： Everything went smoothly, no complaints.
評價由提供
-
8.8
缺點： i'd like more flexibility to extend the rental longer, and get a discount for that extra period.
評價由提供
-
8.8
缺點： Price
評價由提供
-
10.0
優點： Very nice car.
缺點： Nothing
評價由提供
-
10.0
優點： An upgrade without even asking for it :) The front desk staff was professional and courteous and even walked me to my car :)
缺點： Everything went smoothly, no complaints.
評價由提供
-
5.2
優點： car was clean when we finally got a car
缺點： shuttle took forever, line at counter was long, they were giving out cars that weren't ready
評價由提供
-
4.4
優點： The Staff was overwhelmed but they tried to be helpful.
缺點： The wait at the counter to pickup the vehicle was over an hour. Once you received your documents it was another half hour for them to delivery your car to you. Drop off took 15 minutes for someone to check in the vehicle. Staffing or training, or both were seriously lacking.
評價由提供
-
2.0
優點： The workers lie alot
評價由提供
-
3.6
缺點： Since they are combining Avis, Budget, and Payless together, service was horrible. It took us three hours to get the rental car. When we dropped off the car it took us forever to get the shuttle from the rental car place to the airport. Overall bad experience.
評價由提供
-
2.0
優點： They didn't have any cars to rent when I got there. I had to cancel.
缺點： Don't rent cars if there is nothing available.
評價由提供
-
3.6
缺點： Being in a hurry, the SUV I picked up was full of skunk weed smell. So I had to go back up to counter to get another. That SUV had slippers and flip flops in the back seat. Apparently they don’t have time to clean their vehicles
評價由提供
-
6.0
優點： try to charge me fuel charge when fuel tank was full
評價由提供
╳
Executive Car Rental則評價
租車地點
Executive Car Rental
底特律都會韋恩縣機場租車地點
29111 Wick Road
+1 734 413 8300
所有關於Executive Car Rental的評價
底特律都會韋恩縣機場 Executive Car Rental 辦事處的評價
底特律都會韋恩縣機場的租車地點
底特律都會韋恩縣機場租車專業建議
- 在旅行開始前至少1天預訂底特律都會韋恩縣機場的租車，可獲得比平均價格便宜的優惠