Great central location, friendly and helpful staff. Room was clean and spacious.
A large road construction project made entering snd exiting the hotel difficult. No elevator so getting up and down to ththe fifth floor with luggage is tough. No central AC in rooms so it gets hot on upper levels (they give you fan and a small cooling unit).
The hotel is charming, the room is small and has no desk to work but the decoration, quite origina,l makes it comfortable. The bathroom was perfectly ok with a nice shower.
Location was great, and the room was unique.
Website says internet access is free, but in fact I was charged 20 euros. Also there is no lift, and walking up a very steep 5 flights of stairs wasn't quite what I had envisioned. But the wireless was honestly a more annoying issue. Oh-- and last but not least-- no door on the bathroom!?!?? Just a weird curtain. not. ideal.
The room looked fantastic - very chic - and had everything you need.
Only things that could improve were that the mini bar was locked and you had to ask for the internet password - I think maybe these things should come as standard, especially in a business oriented hotel, and that breakfast could have included more fruit & museli.
Great central location, stylish rooms
Nice hotel with newly renovated rooms with cool wardrop and bathroom. An old elegant lounce.
water that flooded from the shower to the rest room and grout that were loose on the floor. Not many hangers.
The location suited me well (close to the opera house).
The loudspeaker outside the room next to my door. The music played in the bar could be heard from this loudspeaker as well. Sometimes the music was just too loud. I didn't like the bar. To me it is not an art deco gem, but just an old place that needs some patching up. I also didn't care much for the way the room was decorated. It was a pity there was no closet in the room.
Pleasant stay. Pleasant hotel. Excellent quality price ratio.
Location is great. Near the center and also near a metro station. Staff very nice. Huge shower!
No elevator - hard to go up with luggage. No A/C in the rooms. Summer time must be very hot.
It's really an art-deco hotel, very nice design and a welcoming atmosphere. Each room is different - a reason to come back to see more of it. Very close to the grande place and 10m from rue neuve. Staff and hotel manger very helpful and professional.
Place was very good. Room was large and clean.
Internet didn't work. No elevator (lived 4th floor), very narrow stares. A very aggressive staffer forced to pay everything in advance and was unsatisfied with every request. This hotel is hardly one star. .
Located in Brussels (Lower Town), Hotel Esperance is within a 15-minute walk of La Grand Place and Manneken Pis Statue. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk.