The hotel is new and well equipped. Though a bit small in size, the room is comfortable and service is fine.
It is a bit walk from the hotel to the metro station (about 7,8 minutes). You need to take the metro to the central, so this hotel is not perfectly situated for those who dont want to walk too much.
The courtesy of the Manager for upkeep of Rooms.
I was frustrated by the fact that the Wi-fi or Internet did not function. I followed up the whole day with the reception and was unable to perform my business duties and missed many online meetings. They kept promising that the internet will be there soon, the technician is on the plane etc with stories. The Wi-fi finally started working when I checked out the next day. I do not recommend the stay in Fraser apartment.
The room size is big and it's cleanliness
The information we told advanced was not correct. We have asked 2 times (via booking and direct to the hotel) the numbers of the bathrooms and they said the two bedroom executive has two bathrooms with toilet and shower. Actually there is only one bathroom and due to a smoke smell we asked to change the rooms. The staff was not really willing to help us. Beside this there is told about a swiiming pool which is actually not in the hotel but in a fitness centre behide the hotel and you have to pay for it, even though with discount I feel it's a little bit deception. The hotel is a liitle far from the centre.
With a stay at Escala Hotel & Suites, you'll be centrally located in Budapest, a 5-minute drive from Arena Plaza Shopping Mall and 10 minutes from Great Market Hall. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.