The pool is excellent for kids. The breakfast was good.
The hotel was very crowded. As a result the tables by the pool area were always messy with pizza boxes and other food remnants. Our room wasn't as clean upon check in as I would have liked or expected.
Pool was a little chilly.
Location Free shuttle transportation Free breakfast - not too bad
First time submitting a review....We made a reservation with an upgrade(paid more) and they gave us the wrong room. When asked to change us they told us that they were sold out. We didn't get a refund or anything at all. Once we made it into the wrong room the room wasn't clean, they even left dirty underwears in the bathroom, dirty dishes right outside our door and the carpet wasn't vacuumed. When called to get more towels, toilet paper and garbage bag (since they didn't cleaned the room) they took FOREVER. They finally came to clean up the room the next day. Oh BTW they never came to get the underwear, my husband threw them on the hallway. When we went to checked out and requested to talk to the general manager, he was on a "meeting". I will be calling everyday until we get our upgrade money back. We are NOT coming back there. We aren't too picky when it comes to hotels but this was just not right. Oh BTW when my husband went to get dinner he said that another couple was checking in and they didn't have a room, the hotel gave their room to someone else. CRAZY!
Very nice comfortable place to stay. I would recommend to others. Enjoyed the breakfast and free shuttle to and from the mall.
Place with great pool area for kids
We took our children and grandchildren for a weekend in Minneapolis. The pool is what sold us, as most in the area are standard, rectangular ones. The babies loved all the festive fun!
I wish the pool would have been heated. It was a little cold for our grandchildren under 1 year old.
Broken coffee maker
Nice amenities and great staff. Within walking distance to MOA. Great pool for younger kids, with poolside service.
Insulation between rooms is almost non existent. Can hear neighbors conversations with relative ease. Mostly an issue in early mornings or evenings. Also, the breakfast lines are pretty chaotic. Seating is limited and the flow is awkward.
I liked the breakfast that was available every morning.
I enjoyed the whirlpool but I think it should be only for adults! And the pool itself I thought could've been cleaner. The water was soo cloudy, my husband wouldn't even go into the pool!
Proximity to the Mall of America
There was not a hot tub.
Our room was quiet and clean. The breakfast was okay.
I've stayed at this motel two other times, and this room was not the same quality as those I stayed in before (no microwave, refrigerator, etc.). My sense was that we got a lesser room because we paid less, but I don't know if that was true. I am wondering if the hotel has new owners, which could explain the change.
Good value for the money.If you do not want to pay for more than a good, clean hotel, stay here.
Small point, but had a coffee pot and fixings, but no coffee or tea bags in the room. Not good for morning coffee lovers especially as we were up before the breakfast room opened.
This hotel is Excellent value for money. The facility is getting a bit "shop worn". For example, the air conditioning unit is loud, even on the low fan setting. Carpets are getting worn and dated, especially in the hallways. Staff are good to excellent. The continential breakfast could use waffle irons, like the Days Inn in Minot. The location is fabulous for MOA and access to the LRT (Tram).
See comments above.
Close to the Mall of America
close to mall of america
breakfast is not good
Pool area in the middle of the complex
Halls, rooms........dusty, dirty, smelly......all in all absolutely not in line with such kind of rate
very close to mall
everything was great
Only reservations for pool view or pool side rooms will be allowed access at this time and will only receive 4 wristbands. We cannot sell extra. We do not recommend birthday parties as room capacity is no more than 6 people and the 25% capacity limit in the pool at this time. Experience fun and adventure at this Bloomington, MN hotel offering easy access to the Mall of America®, MSP Airport, Target Field and much more! The nation's largest indoor mall is just a block away from this modern Minnesota hotel, ensuring that all guests can relax with retail therapy, grab a bite to eat or have some fun at Nickelodeon® Universe and Minnesota Sea Life® Aquarium. The big adventures and excitement won't stop there - our property is also located near the Minnesota Zoo, Nicollet Mall, Science Museum of Minnesota, Como Park Zoo and Target Field. Guests traveling on business can enjoy easy access to Health Partners®, Polar Fab, National American University, ADP®, Ziegler Cat®, Delta Airlines, General Dynamics and Best Buy® corporate headquarters. With MSP International Airport just three miles from this Mall of America® hotel, you can travel with ease. We also offer a free local shuttle with service to the airport and nearby attractions. Many guests also enjoy relaxing and playing on the premises - our indoor heated pool, water playland and hot tub offer the perfect place to unwind or have some family fun. Guests of this Mall of America® hotel can also enjoy the convenience of having access to a 24-hour exercise facility, a business center, a convenience store and more. Call today and our knowledgeable staff can let you know all about our meeting facilities. You'll feel right at home in the well-appointed rooms or suites with elegant, comfortable furnishings and abundant amenities. The spacious, modern rooms at this Bloomington hotel offer cable television on a 42-inch LCD HD TV, a microwave, a refrigerator, a desk, high-speed Internet access and more. Wake up to the perfect start to each day: a delicious complimentary full breakfast. RedRossa Italian Grille is our on-site restaurant, offering room and poolside service. Reserve a room at the Best Western Plus Bloomington Hotel!
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