the location is perfect . the staff was great
Won't be back
The location of the hotel was across from the airport and our flight arrived at 1am. The shuttle driver was prompt to pick us up and very helpful although they went to the pick up zone for off site parking and not the hotel pick up zone.
The hotel has seem better days. Our room was old and worn. The beds were clean at least but the bathroom was full of mold around the shower area. We didn't use it. The thermostat only worked if you left it on high so we ended up freezing from the air conditioning overnight. I did go back to the front desk to enquire about the auto setting not working and how hot the room was when we arrived. The desk person said he knew and to leave it on the high setting was the solution. Breakfast was edible but that's all. The hotel needs a major cleaning and overhaul. I would not book there again.
Flight Cancelled--Days Gave Us A Place To Stay
Check-in process and Check-out process Room was very comfortable
Bathroom wasn't really the best... tub was damaged and toilet sit was a little marred.
Conveniently close to the Buffalo-Amherst airport.
The room was in horrible condition; it's old with worn out furniture, terrible bathroom with threadworn towels, stained or soiled carpets, lumpy small bed pillows, and the bed smelled stale.
Pool and amenities were nice. Room was cleaned daily. A crib was provided for our young child.
The bathtub didn't drain water fast enough. The tub would fill while one was showering. I didn't like thinking about what was clogging it and thus what I was standing in. I chose not to give our baby a bath but instead held him up in the shower.
Dated, not clean and very uncomfortable bed.
Very out dated, not clean, and the bed was a box spring with a thin cushion on top.
Girlfriend liked it
Girlfriend is picky with hotels and is usually not happy but liked this one.
Housekeeping sprayed a perfume after cleaning and the smell gave me a headache and bothered my GFs asthma but the staff quickly used an air purifier that worked great.
Nice cozy hotel
I went to Buffalo for an interview and stayed in this hotel for one night. It was a very comfortable stay. I bought a big king size room for a very good deal from Kayak. The best of the room was the view outside my window. I could see the airport which was all lit up at night. Overall, it was a pleasant experience. Great and hospitable staff. Excellent service by Brian who made sure to provide me hot fresh coffee before I board the shuttle to the airport.
I checked into my room and the hair dryer was full of somebody's hair. The closet door was defective. So I requested to change my room.
Best hotel to arrive late flight and catch first f
It was so close to airport.
Not bad, good for a quick stay
Microwave and fridge in room, king bed, pull out sofa, pool and fitness center hours
Room/hallway smalled bad when we first checked in, we arrived at 5pm and were asked to sit and wait for a room to be ready for us (could have checked in at 3pm), forgot to restock our towels
The hotel was a great value for the money. The staff was excellent and any request was handled swiftly and efficiently.
The only problem was that the tub in the room was rather dingy and kind of stained with dirt. As the hotel is not new, I am sure that it was just a sign of age
room was fairly clean, breakfast was pretty good
we were traveling in winter, probably a bad idea to stay in Buffalo, but we did. The staff had no knowledge of travel routes, the throughway was closed and there was not a single suggestion from any of the three staff members about how to head west to Ohio. No knowledge of what radio station or tv station to tune into. No, hey try this, try that, only input was use the computer and map out a route on mapquest.
Hotel satff were pleasant and helpful
i liked the fact that the hotel was clean, very accomadating as i booked three rooms and then at the end of the tournament we needed another 6 rooms. they were able to provide them for us and gave us the same price as the first three. i was very happy with the whole thing.
Hotel stay was great. Owner was not very friendly. We showed up 2 hours early and they charged us for an extra night.After discussing it further the charge was taken off the bill. The woman at the front desk was nasty and very unpleasant.
Really liked the proximity to the Buffalo airport. 24hour shuttle was great!
The pool and sauna was refreshing. The continental breakfast was a plus.
It is convinient to park vehicle at the hotel after the stay for duration of bussiness trip
The restaurant did not look very appealing to us and did find another one down the road.
Room was clean and comfortable. plus they had a toothbrush available for no extra charge when we forgot one.
the coffee in the room was great, but the coffee at the breakfast was more like coloured water. it was horrible and very WEAK!!!
Staff was friendly and accommodating.
Requested non-smoking rooms/floors and were given smoking rooms on a smoking floor.
Conveniently located across the street from the Buffalo Niagara International Airport, easy access off and on the I-90. Centrally located near Galleria Mall, Downtown Buffalo and Niagara Falls. 24 hour courtesy airport shuttle service. Indoor pool, fitness center and sun deck. 129 elegantly appointed guest rooms. All guest rooms are equipped with a microwave and refrigerator. On-site large dining area with a complimentary Daybreak breakfast. High speed wireless internet access complimentary throughout the hotel. Business center. Business place rooms available which include microwave, refrigerator, in-room safe, with welcome snacks and drink. Guest laundry, AAA/CAA approved. Ample motorcoach parking, Tim Hortons on premises. Cozy lobby to relax in comfy seating and fireplace. Pets welcome for a nominal fee.
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