nice room, poor staff
comfortable, modern room and it was very convenient to our purpose in buffalo
front desk staff was rude and treated us like second class citizens. after seeing this listing, we asked the first agent if there was a room and she immediately, without looking, said they were sold out. as soon as my girlfriend started to mention seeing rooms online the manager gave us a line about having to buy online. we had to sit in the lobby and bought the room on the app.. we asked if these rooms were held by kayak and similar companies and the mgr said no. which means they were lying about their availability. my girlfriend and i are both front desk managers at much busier and nicer hotels in Yellowstone, and our staff would be in serious trouble if they treated our guests like we were treated. the bell/valet and housekeeping staff was very nice and helpful!
The rooms were clean and the location was convenient to downtown. Check in and check out were quick and easy.
Parking is limited due to its location. It's all paid parking or street parking unless you want to pay for valet parking through the hotel.
Clean well located hotel, service mediocre to poor
Very good location, clean comfortable room
Parking is by valet at extra cost. I called in the morning, as instructed, to ask for my car. They told me it would be ready in 10 minutes. When we came down to the lobby, they had forgotten to get the car and apologized. Then next morning, I called down again for the car and it still seemed that they hadn't retrieved it when we arrived the lobby. On another note, I told them that the shower light bulb needed replacement and requested firm pillows since the down pillows flatten into a pancake. The bulb was not changed and firm pillows never delivered.
Convenience to downtown arena
Good value for money
The breakfast buffet was quite limited
Reserved room with two beds was not available any more. Allegedly only a room is reserved, not the specific features of the room. Then why can I choose them during reservation? With two kids even in a King Size Bed it's a bit tight.
Good gym, nice room, front desk lady was very helpful
They had no record of my booking.com reservation!!! Luckily they made a room available anyway. They had to have a long phone conversation with booking.com before this was solved. Breakfast restaurant is a joke.
Located on the Buffalo Niagara Medical Campus, this convenient and comfortable hotel is connected via an indoor walkway to Buffalo General Hospital, Gates Vascular Institute, John R. Oishei Childrens Hospital, and Roswell Park Cancer Institute. You can explore the downtown area using a free local shuttle, or schedule a shuttle ride to or from Buffalo Niagara International Airport for an additional fee (9 miles away). Plus, enjoy breakfast, dinner, or drinks at the onsite restaurant. 7 time recipient of Trip Advisor's Certificate of Excellence and Wyndham's elite award; Best of Wyndham (within the first year of becoming a Wyndham Hotel)-two years in a row!All guestrooms offer the following amenities; in room safe, microwave, refrigerator, coffee maker and free wireless internet.