Not a great experoience
Several staff members were friendly
Tv, safe, elevaotor didn't work. Walls VERY thin. Confused our day of check out but hotel didn't say anything until after we checked out. Once we realized our error, requested refund, they said no so then we we said it was our room and we may come back. They later texted that we made them lose a customer because we didn't go back....so they wanted to be paid for the room twice.
The room was small and with one small window. The food selection for breakfast is too poor for a 4star hotel and the space was insufficient.
A little noisy
Great location, very tidy nicely maintained - a bit pricey at Euro 135 a night but we did book late. Staff great, very helpful - shower had a leek and when we asked to have it looked at it was repaired (absolutely properly) immediately within the hour. Couldn't fault the service.
If you don't like city noise you might not like the location of the hotlel but we quite enjoyed the buzz. however if you don't like city noise don't come to Palermo full stop!!
What impressed me most is that all of the staff are very gentle and professional. Also, rooms and facilities are nicely done, clean and comfortable. I definitely recommend Artemisia to my friends.
The staff was very helpful and friendly, the rooms were also very nice.
Excellent hotel, especially for 60 Euros a night. Room wasn't huge, but it was very comfortable, the hotel looked very good and was near to main shopping area
With a stay at Artemisia Palace Hotel, you'll be centrally located in Palermo, steps from Via Roma and 4 minutes by foot from Palermo Harbour. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).