1. Front desk guys lacked customer service skills. They were rude and unwelcoming. 2. Overall appearance of hotel looks old and dirty. It would benefit from major renovations. The furnishings, fixtures and decor were outdated, the bed was uncomfortable. the bed spread looked old and dinghy. 3. Thank goodness we stayed only 1 night.
Friendly and helpful staff, spacy rooms (the ones at the corners of the building), very good location in Palermo to reach all parts of the city.
Internet WiFi (to be paid extra but at a reasonable rate) was during the daytime in overload, frequent disconnetings. Better get a room close to the lift (here it works better)
price and location
The breakfast was poor which is "normal" at most cheap italian hotels.
it was directly in the center of whats considered to be the safer area close to most everything and more important - the airport bus
the only thing i didn't like is they don't make decent coffee or have eggs or cheese with their continental breakfast
A stay at Hotel Europa places you in the heart of Palermo, within a 10-minute walk of Palermo Harbour and Politeama Garibaldi Theater. Featured amenities include complimentary wired Internet access, a business center, and express check-in.