希庭綺思旅館 - 烏克雷特 He-Tin-Kis Lodge

The heating system was busted on our first night, leaving the room near 30 degrees with the window open. The hot water ran out on 2 of 3 nights - the hot water tank has a smaller capacity than the tub. Neither plug fitted properly. We had to move rooms because of noise - from the owners' family. We overhead the guests in the next room (thin walls) complaining about the heating and their shower. When we complained, the owner was verbally aggressive. We should not have been charged for the first night - with excessive heat and no hot water. This was unfit accommodation.