We thouroughly enjoyed our stay. When we notified the hotel staff that our room was too warm and the thermostat was unresponsive, they rectified the problem within 15 minutes.
There was nothing that I did not like at the Grand Park.
The service staff was helpful and professional.
The beds were too soft.
With a stay at Grand Park Otaru in Otaru, you'll be connected to a shopping center, within a 10-minute drive of Otaru Canal and Shin Nihonkai Ferry. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.