The staff's courtesy.
The WIFI charges, the billing not being in the quoted currency, the tax they wanted to charge on the breakfast, even though the price was all in.
The environment is nice, the bed is comfortable, the food and service is good and the staff are all very friendly. Just the hotel rate is a little high and shopping or rather location is not so ideal.
I am happy with my stay.
With a stay at The LaLiT Mumbai in Mumbai, you'll be 4.1 mi (6.6 km) from Sanjay Gandhi National Park and 4.8 mi (7.7 km) from Powai Lake. Featured amenities include wired Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in Mumbai? This hotel has facilities measuring 8100 square feet (753 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.