Spa, beach pool sun club Japanese and Italian restaraubt
Mattress Pillows on bed were tidiculous 8 c 13 Food was in vast need of improvement except for Italian and Japanese restaurant and coffee bar Testaraunts regularly did not have coffee at nightBreakfast buffet - toasters barely worked seldom was there jelly Omelets were so well done several days could have eaten sandpaper instead. Grill varied depending on day Seafood restaurant had no fresh baked fish just fried in a batter with a paper thin piece of fish Excursion desk and visit to beaches was great Need more shade hits at Sun club both at beach and pool
I enjoyed the island and the one staff who made our stay worth while, Ecko.
The food was not up to par, even at the speciality restaurant. The staff was mostly unfriendly and unhelpful. The amenities were not up to par as in other resorts I have stayed.
Has potential to be better, with enough tweaks and some TLC
The beach was gorgeous, a few rocks by the shore but once you're in the water, its amazing. The beds in the rooms were also comfortable.
The staff was generally overwhelmed and it is very apparent that they are short staffed and could benefit from hiring more people and training everyone on how to provide excellent customer service. The dining areas were hit or miss, in terms of the food choices and the service. The drinks were all sugary, no top shelf options at all. Don't waste your money at the spa, its overpriced and all they do is rub St. Ive's lotion. I kid you not, both my mom and aunt got different services done and they both said the same thing. My mom even paid extra to add the "hot stone" option to her massage...it was a complete waste and she felt even worse when she left than she did when she first went in. They place you in a dark room, on a squeaky bed...no dimmed lights, no scented oils or candles..nada. Save your money and skip the spa!
Not worth the money
Location, snorkeling, quiet beach
Up keep of room and property (vanity was falling apart, lamp shades extremely dirty, table at restaurants had hole in them), not enough beach chairs, food was not good, service not consistent, hard to get into restaurants, bar tenders didn't know how to make drinks on menu
The restaurant and food was good. Cleanliness of the hotel was good. An ok all inclusive restaurant.
When I arrived at the hotel, I requested to check out late since my return flight was 9:00 pm and the check out time at the hotel was 12:00 pm. I was advised that I would have to request again on the day of check out. I did request again as advised but I was told that the room was already booked. The hotel was accommodating and allowed us to stay in the lounge, however, I think they should have accommodated us with the room since they had ample time of being informed of my request.
Super!! worth every dime you spend.
Every one was smiling and kind. lots of fun to do. Delicious food and drinks. recommend you for real. if i go to curacao again, i will definetly stay in here again. Super recomended!!
Good resort if you are looking for a 3 stars.
The water is very nice. There's a good place for snorkeling just a few meters away from the beach. The Italian and Japanese restaurant are fine. The entertainment team is good.
The resort is very old and without much maintenance. The quality of the food (specially the buffet) is mediocre. Except for some very nice people, the service is bad. They are making something in the beach, and they start using noisy machines from 8 AM. The beach seems to be artificial. It's small and with a lot of big stones and rocks. No internet in the rooms. You have to go to the lobby (full of people and mosquitoes) and pay to use the wi-fi!
The beach is nice
The pool was very dirty. Food quality is not good at all, there is not even fresh orange juice, instead they give you TANG. The staff was not service oriented at all.
With a stay at Sunscape Curacao Resort, Spa & Casino in Willemstad, you'll be a 4-minute walk from Mambo Beach and 12 minutes by foot from Curacao Sea Aquarium. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This resort has 3 meeting rooms available for events. Free self parking is available onsite.