國際大道凱富酒店 - 奥蘭多 Comfort Inn International Dr.

Didnt hold my reservation and stuck me in another motel

Whats the point of making a reservation through Kayak when the Comfort Inn claims they have a problem and wont honor the room I paid for. I show up and they say I have to go to the lower priced Best Western because they dont have enough rooms. After two hours on hold with what they claim is customer service the best they will do for me is 6000 lousy Privilege points which isnt even enough for a free room and is constantly unavailable anyway. Awful customer service and a very disappointing trip. I have stayed with them many times but no more. Consider this a lost customer!

Musty Smell!

Everything about the hotel was fine for the value, but the smell in the room.

There was a terrible musty smell in the room. The dresser drawers smelled so bad that I would not stow my clothes. Nothing could take out the smell, even a special machine. I was concerned about my health since there must be mold somewhere. We had family members also in a room on the 5th floor and there room smelled the same.