Didnt hold my reservation and stuck me in another motel
Whats the point of making a reservation through Kayak when the Comfort Inn claims they have a problem and wont honor the room I paid for. I show up and they say I have to go to the lower priced Best Western because they dont have enough rooms. After two hours on hold with what they claim is customer service the best they will do for me is 6000 lousy Privilege points which isnt even enough for a free room and is constantly unavailable anyway. Awful customer service and a very disappointing trip. I have stayed with them many times but no more. Consider this a lost customer!
nice Hotel for what it is
Overall nice hotel. Rooms were decent size & well maintained. The lobby, elevators and such are a little outdated but decent. Staff was friendly and helpful. Location is right off the interstate and close to many restaurant options.
Everything about the hotel was fine for the value, but the smell in the room.
There was a terrible musty smell in the room. The dresser drawers smelled so bad that I would not stow my clothes. Nothing could take out the smell, even a special machine. I was concerned about my health since there must be mold somewhere. We had family members also in a room on the 5th floor and there room smelled the same.
We checked in late. The room was clean and had everything we needed. The breakfast was good. Overall, happy with our stay.
The beds were super comfy and the room was clean. It looks that everything has been renovated not long ago. The hot breakfast is good because it has a lot of variety.
Breakfast started later than I would of liked I prefer an earlier start time
family get away
We liked the all around atmosphere. Breakfast was great.
The only thing was there was a smell in the room. Everytime we walked in it smelt like moth balls.
Overall, good value
Friendly staff, clean room, and good price. I like that parking, wifi, and breakfast were all included.
Bed was okay - not the most comfortable in the world. Also, breakfast was good other than the fake eggs.
Behind every great day is a great night at the Comfort Inn International Dr. hotel in Orlando, FL. Our hotel is near sites and activities like the Orange County Convention Center, Florida Citrus Bowl Stadium, Disney World theme parks, Universal Studios, Wet 'n Wild and the Aquatica Water Park. Take advantage of our free WiFi, free coffee, outdoor pool and free hot breakfast. Guest rooms include TVs, refrigerators, hair dryers and coffee makers. Upper-tier suites have even more amenities, such as sofa sleepers. We also offer membership to the Choice Privileges Program, which gives members the opportunity to earn valuable rewards points toward airline miles, gift cards and free hotel room nights.
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