加勒比皇家套房酒店&會議中心 - 奥蘭多 Caribe Royale Orlando

The landscaping is beautiful.

There are a ridiculous amount of hidden fees. No matter what price you book at, there are added fees for the use of amenities. And then TAX on top of that. Bringing amenities fees to almost 30$! We only stayed one night, so the added cost was significant to a nightly rate. Unsure if this cost is nightly or per stay. Also REFUSED to refund my money and cancel reservation even after I explained I was misinformed after booking. They do not provide airport shuttle, which was my misunderstanding- however, it was poor business practice since I had booked and asked for refund within an hour of the booking. Will not go back and will not recommend solely based on poor business practice/customer service and hidden fees.

Worst experience ever

There were a lot of shops and an awesome pool

They overcharged me for a room then I had to buy another room and when it came time to get my money back for the extra rooms it took forever then they didn’t want to issue me my money back after speaking to several different ppl and providing my bank statement. Yet they get their money right away. Horrible service the ppl there don’t know what they’re doing business wise. Never spending a coin there again.