Check in time was too long. Almost spent 20 times at around 11:00 pm. Room was ok - didn’t look that clean. Was just ok for one night.
The location was convenient. Accommodation were excellent breakfast was nice. Shuttle service to airport. Clean and secure. Our room was spacious and comfortable.
Terrible customer service
The front desk staff was rude, demeaning, and completely unhelpful.
That the manager allowed us to store our luggage until after check in time as we arrived at 10:30 am from our cruise.
Not being able to check in before 2 pm.
everything you need
got a room here last minute while on a 12 hour layover in orlando. staff was super friendly and helpful and the best feature was the free shuttle to and from the airport. it runs every hour on the hour from 5 am to 1 am and when your flight lands all you need to do is call BW front desk and they tell you exactly where you need to be. there are a few delivery options for food as well.
my only concern was that the shuttle was a little late in the morning (about 12 minutes - no biggie). still got me to the airport on time and the front desk associate was very reassuring.
For the safety and welfare of our guest and staff, our shuttle service is suspended until further notice. We apologize for any inconvenience. Enjoy convenient access to Port Canaveral(CPA) and Orlando International Airport(MCO)is easy with Park n Fly packages, complimentary shuttle service to MCO and affordable shuttle service to CPA. The Orlando Convention Center is easily accessed. Whether traveling for business, cruising, visiting the theme parks or for pleasure the Best Western Airport Inn & Suites has it all. Guests staying at this award-winning Orlando hotel will receive the highest quality of customer service and find unbeatable amenities for an affordable price. Guests will enjoy well-appointed guest rooms featuring cable satellite television, refrigerator, microwave and free high-speed Internet access. Energize your day with a complimentary full buffet breakfast and newspaper provided daily. Coffee and tea is offered 24 hours. After a long day, guests at this Best Western Airport hotel are welcome to take a refreshing dip in the hotels outdoor swimming pool or rejuvenate with a workout in our fitness center. Guests traveling on business will also appreciate the variety of business services available on property including a business center. Located just minutes from the Orlando International Airport(MCO), the Best Western Airport Inn & Suites is the ideal lodging spot while visiting the Orlando area. Families especially will enjoy being conveniently situated to all of Orlando’s famous attractions including Disney Springs®, SeaWorld®, Universal Studios® and The Orlando Water Sports Complex. Cruise enthusiasts will love this Orlando hotels proximity to Port Canaveral(CPA). The nearby training centers, Army/Navy/Marines Reserves, Chrysler Training Center, The Orlando Convention Center and MSC Industrial Supply makes conducting business from the Best Western hotel in Orlando easy and convenient. Our friendly, helpful multi-lingual staff at the award winning Best Western Airport Inn & Suites is ready to ensure a comfortable and memorable stay in Orlando, Florida.
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