Alot of noise from other rooms Poor air conditioning
Room was not cleaned when they checked me in. Called to front desk and they said it was cleaned but clearly not and then they argued with me. Not sure I would stay here again
Hot tub was Stil broken since my last visit in September of 2014
I was in Austin on personal business. Do to an emergency, I was required to stay an extra day-- it was late in the afternoon. I opened my laptop, went to Kayak and found a hotel. I quickly reserved a room then continued on w/my business. A few hours later I arrive at the hotel only to realize I used the wrong date (the next night) and didn't have a reservation. The hotel was sold out! I called Kayak, tried to cancel, tried to explain my situation. Rebuffed in each and every case. No. The policy. No, your responsibility. I didn't have a room and eventually went directly to the Hilton hotel site. I called back the next day, one more attempt to have a reasonable conversation, a common sense discussion. No, the policy is clear. I will never use Kayak again. There are plenty of options and the insensitivity, the lack of interest in recognizing a simple mistake and helping with accommodation that night-- didn't exist. Just silly paul montague. email@example.com. 414/ 389 7582 Horrible Kayak Customer Service Experience. Never Again. Continue to tell any and everyone i see, friends, family and colleagues alike!
The staff was very helpful, professional and friendly. The room was large, clean and very ccomfortable.
The La Quinta Inn & Suites Austin Southwest has been awarded the 2018 TripAdvisor Certificate of Excellence awardLocated just minutes Southwest of bustling downtown Austin, the La Quinta Inn & Suites Austin Southwest is surrounded by lovely protected Green Belts with fantastic Texas Hill Country views. From here, visit several popular attractions including Austin's 6th Street, Barton Springs Pool, Tony Berger Sports Center, and Lady Bird Johnson Wildflower Center. Offices for Freescale, Multimedia Games, Advanced Microsystems, and Intel are also in close proximity. Nearby cities include West Lake Hills, Bee Cave, Lakeway, and Dripping Springs, TX. A large atrium style lobby graces the well-equipped La Quinta Inn & Suites Austin Southwest. Enjoy our fitness center, outdoor pool, and a lushly landscaped courtyard. Try our Free Bright Side Breakfast served each morning in the lobby. You will find a microwave and refrigerator in our king rooms and suites. Meeting space is also available. Located in southwest Austin on the Loop 1 frontage road, north of Highway 290.