Great flight優點： Great flight. Was long but made nice by staff/crew and entertainment options.
Smooth flight優點： smooth flight, friendly crew
優點： Everything OK缺點： Arrived 5’ later, lost train
優點： Very comfortable aircraft
優點： kids treatment
缺點： It was late
優點： Staff was nice. 缺點： flight was late.
Small and dated plane but better than BA優點： Snacks in board included in the price. Super nice crew team. Unlike British airways where prices are higher, on longer flights there is no free refreshments and crew staff were unpleasant.缺點： Very small and old plane. Uncomfortable seats. Hand luggage bigger than small backpack not permitted on the board.
缺點： The gate of flight was changed 2 times in short period, that's why i lost my plane. No possibility if rebooking the flight, only buying a new ticket for 700€. Crazy!
The usual great experience on Austrian 優點： I fly this route on Austrian 5 times a year, and I nearly always choose Austrian because it hast the overall best 'package' - a comfortable plane with excellent sleeping seats in business class, the best airline food in the world from Do & Co, the nicest staff that really cares about your well being and the quickest connection between Bangkok and Vienna. 缺點： The entertainment program is a bit slim, to my taste - but I'm not a big consumer of inflight movies, as I prefer to get more sleep when I fly. When compared to the entertainment program on Singapore Airlines, for example, Austrian's own can't really compete.
缺點： Complete lack of information and abrupt staff when flight was delayed
缺點： Please change food, enough of pasta every time.