優點： I liked almost everything. And according to me, it does not make a difference if we rate things good or excellent at a certain point in time. As long as it is good, it can be excellent. I mean including crew. People have good days and bad days. I am sure the crew can say the same about passengers.
缺點： What could have been better is: - the email that the airline generates and senda to people a couple of days prior to flight directs you to a site where you are supposed to fill in the blanks. About Covid. The thing is that you cannot submit it unless you as a passenger fill out an Austrian address. The electronic form does not have the option to rule out staying in Austria and indicating that you are transiting in Vienna. I had to fill that form out (at the Address in Austria section) with sentences like “not applicable” “transitting” and also had to google the Vienna Airport address for the zip code so it could be submitted. The form forced me to fool the it. Not cool. Frustrating.
缺點： The fees for the sporting bag was out of control expensive
缺點： Food is looking not fresh and quality is cheep ....
缺點： More food
缺點： Cannot ask for more
優點： Quick Trip, Friendly Staff
缺點： Spacing of seating due to covid.
優點： fast and friendly checkin, fast boarding, easy transmit
優點： Boarding a smooth flight
缺點： Food absolutely
優點： Austrian Airlines is the best! Crew, food, drinks, entertainment, and plugins were all provided, and it was all very nice (and delicious food!).
缺點： Nothing! Love Austrian Airlines!
優點： The raw was empty and I could sleep whole 10 hours
缺點： Choice of movies and TV programs
優點： The crew members were so sweet.
缺點： Flight was late. I missed my connection.
優點： yes, seat is always ok , I'm not overweight
缺點： basically, nothing, just keep smiling
優點： Nice service easy flight
缺點： Hot, ridiculously warm on the plane
優點： The crew was very responsive.
The seat requires real improvement. Austrian can
provide bette seat than the allowed minimum.
缺點： Food and seat comfort.
優點： The seat i got was great
缺點： There was a delay
優點： The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient.
缺點： Food could have been better
優點： Super friendly and efficient crew. Tasty food, excellent, first rate service (business class).
缺點： Business class seat was comfortable, though a bit too narrow; when seat was horizontal my arm was constantly falling in the aisle.
缺點： Comfort mostly
缺點： lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase.
優點： Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight.
缺點： Movies available weren't to my taste, which isn't of great importance anyway.
優點： Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew.
缺點： Movies available weren't to my taste, which isn't important anyway.
缺點： Boarding tool a long time and late take off
優點： Stewards dis perfect job
優點： uncomfortable seats
缺點： Mi s-au pierdut bagajele !
優點： Although economy, it was pleasant and okay
缺點： I bought a business ticket but flew in economy from Tel Aviv to Vienna. I knew about it but the ticket cost was still high.
優點： The crew was kind, the flight was on time and alll in all was just as expected.
優點： Just in time take of and landing, staff friendliness
優點： Overall Austrian was fine. Smaller plane and people were professional.
缺點： Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines
缺點： Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine.
缺點： Thank you
優點： Very good
缺點： Hi am happy
優點： The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt.
缺點： It’s standard European airline. Don’t expect Cathay, Singapore or Emirates.
優點： I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price.
優點： Great crew
缺點： an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates
優點： They vere OK!
缺點： Food and drinks!
優點： Seat was very comfortable. Crew was great.
優點： Seat was very comfortable. Crew was great.
優點： Amazing flight , crew excellent , good food. Definitely I will travel again with Austrian Airlines
優點： Nice crew
缺點： You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc.
優點： Check in was swift
缺點： Friendlier approach from the crew
缺點： Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs
優點： One hour delay after boarding due to loosing our “slot”
優點： The crew. The punctuality.
優點： Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game.
缺點： The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)
缺點： To arrive on time
缺點： To arrive on time.
缺點： Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up.
優點： Friendly crew
缺點： We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi.
缺點： Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again.
優點： Professional crew
缺點： Depart on time
缺點： 40 minutes waiting clearance for boarding and then for departure, for a flight 45 minutes in duration...
優點： Service was very good
優點： Everything was excellent . I was very happy with this flight.Thank you so much.
缺點： Seat spacing