The lobby was large and clean. It was also close to Queens Quay Streetcar Terminal.
My first room had no closet and a tiny tub, even though I was told I was getting a large walk in shower and not a tub. Then my second room (after being moved), which had a closet and a tub, did not have a working phone - BOTH phones didn't work! It's a good thing that we didn't have an emergency!
Amazing hospitality. Staff incredible friendly. Food was amazing.
My particular room had very noisy HVAC unit. No sleep..............
Good location and very nice facility. The rooms were quiet and very dark. Great for sleeping!
There is a perfume smell in the main lobby. It is not necessary. Also, the breakfast at the insight resturaunt is overpriced.
The decor and overall look of the establishment, the politeness and friendlyness of staff.
Booked the hotel with my debit card (i use my debit as a credit card everywhere else). I was not told until i got to the hotel that my debit would not work unless i put down a 300$ deposit down, ontop of my 460$ stay. As a result of this, i had less funds to be able to do what i wanted throughout my stay in toronto.
Really enjoyed my stay at the Westin. Right by the lake loved the view.
Had some construction going on (but never interrupted my sleep) decor was a little older.
Great location, room was a good size, bed was comfortable, staff was very friendly
Parking was $50
Great waterfront location
I love the view of Lake Ontario from the room and the close proximity to the Air Canada Centre and the Hockey Hall of Fame. Very cool to see many of the players in the lobby.
Check in was a little hectic because everyone was trying to check in early before the game.
Friendly & accommodating staff! Great views & location!
The view, the Heavenly Bed , and the friendly & accomodating staff!
The rooms are ( especially bathroom) showing some wear. But still comfortable & nice.
This was located on the waterfront with easy access to downtown. The room was comfortable with nice big screen TV (north tower has been renovated).
Bathroom was small relative the suite size. South tower is not renovated but has slightly better lake views.
Good place to stay
Close to central Toronto, nice view
Everything was expensive, the room, the room serve and the lobby bar
Sleepless night in Toronto
Customer Service Location
First impression- No soap - though housekeeping resolved issue quickly Constant noises Rm 2616. Difficult to have a restful night. Though I would give the place another chance. I believe my issues were just bad luck.
Make your escape to The Westin Harbour Castle, Toronto, a harbourfront hotel brimming with sophisticated style and amenities. Located in the revived waterfront area, our hotel offers direct access to some of Toronto's most noteworthy points of interest, including the Rogers Centre, Scotiabank Arena the CN Tower, high end shopping and delicious restaurants. Enjoy being near subway stations and bus stops for easy travel around downtown Toronto. Unwind in our hotel accommodations, featuring signature amenities like our Westin Heavenly® Bed and Westin Heavenly® Bath, along with Wi-Fi and stunning views of Lake Ontario. Find your balance in our WestinWORKOUT™ Fitness Studio, which includes yoga classes and a running concierge. Refuel in our array of dynamic dining destinations. Weddings and meetings take place in our 70,000 square feet of venue and convention centre space, including the 25,000-square-foot Metropolitan Ballroom. Come chart your own waterfront adventure at The Westin Harbour Castle, Toronto.
針對任何未來入住日期的現有威斯汀多倫多海港城堡酒店 - 多倫多預訂，包含預付房費預訂，旅客均可在入住日期24小時前免費退改，前提是旅客須於2020年6月30日前完成更改或取消。針對即日起至2020年6月30日期間所發生的所有未來入住日期的新威斯汀多倫多海港城堡酒店 - 多倫多預訂，包括預付房費預訂，旅客均可在原定入住日期24小時前免費退改。更多資訊請瀏覽萬豪國際集團新型冠狀病毒（COVID-19）通告。
威斯汀多倫多海港城堡酒店 - 多倫多的位置在Downtown的1 Harbour Square，距離多倫多市中心1.3公里。 加拿大航空中心是距離威斯汀多倫多海港城堡酒店 - 多倫多最近的地標。
威斯汀多倫多海港城堡酒店 - 多倫多的入住時間為15:00，退房時間則為12:00。
威斯汀多倫多海港城堡酒店 - 多倫多沒有提供免費Wi-Fi。
威斯汀多倫多海港城堡酒店 - 多倫多有提供免費停車。
威斯汀多倫多海港城堡酒店 - 多倫多沒有提供免費機場接送服務。
威斯汀多倫多海港城堡酒店 - 多倫多距離多倫多 比利畢曉普多倫多市機場2.2公里。
威斯汀多倫多海港城堡酒店 - 多倫多歡迎住客攜帶寵物入住。
威斯汀多倫多海港城堡酒店 - 多倫多有附設泳池。
威斯汀多倫多海港城堡酒店 - 多倫多已採取以下的措施：