Bed bugs and lazy housekeeping
The location was great for what we needed
Had 3 rooms between the 6 of us and 2 had to switch rooms the first night at 4 am because one of them got bit by a bed bug. No mattress covers oj the beds... Their first room had a plastic bag over the smoke alarm and the window was broken so it would open wider than it should have. Another room had the used soap bar and shampoo bottles from the previous occupant still in the shower which obviously wasn't cleaned and the 3rd room only had 1 towel in it...
Definitely geared for the traveller transiting to/from the airport.
Great locations and having a 24 hour Perkins Restaurant at the hotel was extremely convenient as I had to leave for an early morning meeting.
Excellent customer service! Rooms are extremely clean. Exceeded expectations and very close to the airport! Great prices! I will be back!
We had a great stay at the Holiday Inn Airport East. The service was top notch as all the employees made a real effort to please us. We noticed that their great customer service was experienced in all of the areas of the hotel. The rooms are very clean, comfortable and spacious with all the amenities. The best feature is their 24 hr. Perkins restaurant. We were able to have a fantastic breakfast at 4:30 in the morning before heading to the airport. They have a free shuttle that runs every 1/2 hour so it just worked out perfectly for us. We travelled with our 2 boys, 8 and 3 and I must say; between the pool and the games room we were able to keep them quite busy. I would certainly recommend this Holiday Inn; it was a Great Stay! Thank-you
It was close to the Airport. Free shuttle Bus
After a long drive, we were ready to get to our motel room, however the desk clerk told us there was no booking for us. And we even gave her the confirmation number from Booking,com. She then told us to go check it again on the computer, We had no idea what to do, My husband how is terminally ill, had to go back to the desk and ask for help. Finally another clerk came to help us. Printed the confirmation from my e-mail. Which i had already given the first clerk. The problem was due to the hotel staff not updating their bookings. We were not impressed. Secondly the service at the resturant was poor. After being seated we had to wait several minutes for service in the morning. Finally we got up and left. Would book at another instead.
Good location near major highways, near the airport, Perkins restaurant had very delicious breakfast, staff was great, attended to us right away. Price was great too.
Overall Good Value, they had a nice restaurant onsite and a beautiful indoor pool
No everyything was great.
Welcome to Holiday Inn Toronto Airport East, fully renovated hotel, located just minutes away from Pearson International Airport via our complimentary 24-hour shuttle. This airport hotel is also near to all major highways, Toronto Congress Centre, and Toronto International Centre. Explore local attractions such as Sherway Gardens Mall, The Paramount Fine Foods Centre, Canada's Wonderland, Woodbine Racetrack & Slots, LEGOLAND Discovery Centre, or visit downtown Toronto, only 20 minutes away. Relax in one of our 192 oversized guest rooms featuring a mini fridge and microwave (upon request), executive workspace with ergonomic chair, pillow top mattress, duvet, and selection of firm and soft pillows. Kick back and watch TV on our 50” flat screen HD TV’s or surf the internet with our Complimentary state of the art fiber optic Wi-Fi. Start your day off right with breakfast in the hotel. Perkins Restaurant serves breakfast, lunch, and dinner daily. Lobby Bar and a 24-hour Market Place can help with all your cravings. The hotel features 5,100 sq. ft. of flexible meeting space, for your meetings or events. Our catering and banquet staff will take care of every detail and save time with our customized meeting packages. Our dedicated staff looks forward to welcoming you to our renewed and rejuvenated Holiday Inn Toronto Airport East.
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