The room I was in.
Beds could be a little more comfortable.
Guest services are extremely nice and very helpful
Not very welcoming. Where one checks in it was not much just a hallway person checking on not all that helpful.
Car was broken into and the staff acted like it was no big deal. Apparently it happens quit a bit here
bed was comfortable had good night sleep besides everything else Was inexpensive
No utensils,bathroom sink was clogged up had to use cup to get the water out sink stopper was not working.ceiling was stained and tub was stained as well
Friendly staff and easy to get to.
My room reeked of smoke even though it wasnâ€™t a smoking room. Stains all over the bathroom. Even the ceiling. There was a â€œbrown substanceâ€ in the bathtub that hadnâ€™t been cleaned up.
Hotel employee and the 1st shift manager
Friendly staff, location, Cleanliness.
The staff was polite and friendly. I have trouble sleeping so I will renew my room very early in the morning, and no one made me feel uncomfortable. When I had questions they didn't put me off and they made sure I was satisfied.
I was satisfied for the most part, if it was a situation that occurred the staff took care of it quickly
I liked how new it was.
I did not like finding a water bug.
With a stay at Extended Stay America - Charlotte - University Place in Charlotte (University Place), you'll be within a 15-minute drive of University of North Carolina at Charlotte and Concord Mills. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.