I love the staff and the willingness to make things better
The noise above my head all night. The roach infection. No garbage cans in my rooms.
The front desk clerk is amazing was very helpful. Amazing customer service skills
Yes other front desk attendance have attitude. They are rude and never want to do they jobs they always complaining about everything
Friendly staff clean rooms
Quality of residents.
I love it
The hotel doesn't have the room I specifically booked. I am sitting outside the hotel room and can't be moved until Monday for something I paid for today. There are not good things going on at this hotel.
The staff that checked me in was very kind.
The place smelled like a smoke stack in this smoke-free hotel. I asked the hotel attendant about it and he said they try to keep a handle on it. The people above me stomped on the ceiling all day and night, it was ridiculous. Gave me the worst headache.
Team Lead was extremely helpful
The layout of the rooms
Smoke from cigarettes somehow comes in room even if everything is closed and shut. Even tried leaving bathroom fan and range top fan on to help.
The people here are amazing! I love them to death! They are polite and helpful! They are there for everything you need! The manager is awesome and the other manager is really cool to be an old guy lol!
They are all very awesome! We have gotten really close to one of them. The managers are great and Godly people!
Nothing at all
The hotel is in a great location and walking distance to shops, restaurants, etc.
The hotel needs deep cleaning and is quite a bad impression on the cleanliness aspect of it.
Located in Charlotte (Executive Park), Extended Stay America Charlotte – Tyvola Rd – Executive Park is within a 10-minute drive of Bank of America Stadium and Charlotte Convention Center. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.