Very accommodating staff, the manager helped us out a ton because we stayed for a motorcycle show and needed a rather large space to park 15-20 motorcycles and she made it happen!
Very clean. All of the staff was super friendly.
The price. Booked a room at $130, price at check in was $180 after taxes, parking fees -$15, tourism tax, etc. I could’ve stayed elsewhere for that.
In town for football game
Friendly helpful staff. Rooms clean and well appointed. Restaurant good and not too expensive. Easy access to stadium and we could leave the car on site. Great cookies.
Slow drain in bathtub.
After paying $172.15 for one night, charging an additional $15.00 to park per night is uncalled for in my opinion.
Proximity to downtown and event venues; price; beds were comfortable; rooms were clean; front office staff were friendly and efficient; parking was easy; great environment overall
housekeeping didn't clean room until after 4pm and never left enough towels for our family of 4; door latch did not work properly
Early wake up due to loud housekeeping!
It was walking distance from my daughter
Extremely loud housekeeping in the halls by 9:00am. Had difficulty getting them to clean our room.
The cleaning staff was extremely loud in the morning. The walls were also paper thin and could hear other people's conversations almost word for word.
A hotel room without a bed?
My hotel room only contained a pull-out couch-- no bed! I was not aware that this was what I was renting when I reserved the room.
Got stranded at the airport and needed a place ro stay for a night. Booked a king bed and got two doubles beds. But this was partly our fault because we need to check in so early. The staff did everything they could for us. Within walking distance to some great food spots.
price was high what felt like out dated accommodations. The restaurant was way too expensive. Don't ask the cleaning staff anything... they won't understand you. Pool was ok. Gym was small.
The Doubletree Hotel Charlotte-Gateway Village in Charlotte's uptown Gateway Village is conveniently located just off I-77, six blocks from the downtown Charlotte Convention Center and nine blocks from the Charlotte Visitor's Bureau. Bordered by the beautifully landscaped grounds of the Johnson & Wales University campus, we're just 15 minutes from Charlotte Douglas International Airport and within easy reach of various exciting Charlotte attractions, including: Lowes Motor Speedway, Carowinds Theme Park, Discovery Place, University of North Carolina at Charlotte, Verizon Wireless Amphitheater, Johnson C. Smith University, Concord Mills Mall, Ray's Splash Planet, Bank of America Stadium - Home of the NFL Carolina Panthers, Time Warner Arena - Home of the NBA Charlotte Bobcats, Restaurants, nightlife at the EpiCentre, Johnson & Wales University. Guests visiting the Charlotte-Gateway Village area on business will also enjoy convenient access to a number of local businesses and corporations, including: Bank of America, Duke Energy, Wells Fargo, Accenture, Ernst & Young, Zenith Insurance, IBM, AT&T, Time Warner. Our convenient hotel location, trademark hospitality, and great hotel amenities make our full service hotel in Charlotte a perfect fit for short term, extended, or corporate stay travel. Spacious, contemporary Charlotte hotel rooms with a residential appeal feature incredibly cozy Sweet Dreams beds and all the comforts of home, including: Oversized work desk, Two dual-line phones with voicemail, conference capability and data ports, Remote controlled, Internet enabled television with On-Demand movies, music, and games, Express checkout with e-mail receipt, hotel guest survey and hotel information channel, Wolfgang Puck coffee makers, iron and board, hairdryer, Laptop compatible safe, Wireless high-speed Internet access (for a nominal fee), MP3 compatible sweet dreams clock radio, VIP amenity choices available. For your enjoyment, our hotel also provides an extensive hotel-wide amenity package that includes: Sparkling outdoor saltwater pool, Complimentary 24- hour access to our well-equipped business center, 2,000 square feet of meeting space perfect for small board meetings, training classes, receptions, On-site hotel dining in Orchards Restaurant and Exchange Lounge and room service available, Complimentary 24-hour access to our state-of-the-art fitness center featuring Precor equipment. Start your day with a hearty breakfast buffet in the hotel's Orchard's Restaurant, serving all your favorite menu selections for breakfast, lunch, and dinner in an upscale dining atmosphere. Or relax with conversation and cocktails in our inviting Exchange Lounge. At the Doubletree Hotel Charlotte-Gateway Village, your comfort is our concern. Be our guest, and enjoy a truly exceptional stay in Charlotte, North Carolina, complete with our signature warm chocolate chip cookie at hotel check-in!
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